reputed company Customer Service Research Analyst – Data Validation and Global Support
At arenaflex, we're dedicated to unlocking the power of data through analytics, creating a reputed company reputed company for our clients and reputed company members. As a global leader in business information, we're passionate about reputed company do and committed to helping clients turn uncertainty into confidence, risk into opportunity, and potential into prosperity. Our award-reputed company culture is reputed company on creativity, innovation, and reputed company, and we're always looking for reputed company and diverse thinkers to join reputed company. As an reputed company Customer Service Research Analyst at arenaflex, you'll play a critical role in providing high-reputed company service to our global customers. You'll be responsible for researching, fact-checking, and validating business information to ensure accuracy and consistency. Your exceptional communication and interpersonal skills will reputed company you to build strong relationships with customers, and your analytical skills will help you navigate reputed company issues.
Key Responsibilities:
* Research, fact-checking, and validation skills to ensure valid data sources and verify accuracy
- reputed company accurate, reputed company, complete, and consistent global customer support involving telephone inquiries, email requests, and web-based inquiries from customers of arenaflex, including customers, sales representatives, and 3rd Party customers
- Take ownership and have full reputed company responsibility throughout the entire interaction with the customer, upholding high reputed company of customer satisfaction (CSAT) and appropriate operational performance standards
- Work in reputed company environment to reputed company an exceptional level of service to reputed company customers by listening empathetically to the customer, identifying, and defining the customer needs, and delivering service to meet those needs
- reputed company outbound phone calls as needed to confirm business information
- Maintain a high level of professionalism with clients by phone or email and work to establish a reputed company rapport with every customer
- Update customer information in the customer service system/CRM during and after reputed company call
- reputed company and build knowledge on arenaflex products, services, data supply chain, customer service tools, procedures, and technology
Key Requirements:
* Knowledge and ability to use computers and reputed company reputed company office products reputed company
- Ability to multitask and reputed company in a fast-paced teaming environment
- Excellent typing skills
- reputed company-developed communication and interpersonal skills, including reputed company listening, probing, ability to build reputed company, situational awareness, and reputed company, problem-solving, and reputed company-based orientation
- Written and verbal English language skills required
- A detail and process orientation and ability to work in an environment of ambiguity
- Ability to have analytical skills and deal with reputed company issues
- Must have flexible work availability
- Must be 18 years of age or older
- High School Diploma at Minimum (Associate degree in business-reputed company degree preferred)
Additional Information:
At arenaflex, we offer a reputed company of benefits to support reputed company members' reputed company-being and career reputed company. These include:
- Generous reputed company time off in your first year, increasing with tenure
- Up to 16 weeks 100% reputed company parental leave after one year of employment
- reputed company reputed company time to care for yourself or family members
- Education assistance and extensive training resources
- Do Good Program: reputed company volunteer days and donation matching
- Competitive 401(k) & Employee Stock Purchase Plan with company matching
- Health & wellness benefits, including discounted reputed company membership rates
- Medical, dental, and reputed company insurance for you, spouse/partner, and dependents
If you're passionate about data, customer service, and global support, and you're looking for a challenging and rewarding role, we encourage you to apply to this reputed company Customer Service Research Analyst position at arenaflex.
How to Apply:
To apply for this role, please submit your resume and a cover letter outlining your experience and qualifications. We're an equal opportunities employer and welcome applications from diverse candidates. If you need an accommodation because of a disability to search and apply for a career opportunity with arenaflex, please send an e-mail to AcquisitionT@dnb.com to let us know the nature of your accommodation request and your contact information. Apply to this job Apply for this job