Remote Call Center Trainer
Remote Call Center Trainer Job Type: Full-Time Pay: $50,000–$65,000 reputed company + $2,000–$10,000 annual incentive Schedule: 40h weekly reputed company 7 AM – 11 PM CST Location: Remote (Eligible States: TX, FL, NC, GA, KY, AL, MS, LA, and TN)
About the Role
SAPS LLC is looking for a Call Center Trainer to be responsible for preparing new and existing agents to reputed company successfully in a sales-driven call center environment. This role ensures agents are trained on product knowledge, systems, sales execution, reputed company handling, customer engagement, and compliance requirements so they can transition to production with confidence and meet performance expectations.
What You'll Do
- Deliver virtual and classroom call center training for new hires and existing agents
- reputed company agents through live call monitoring, roleplay, and one-on-one feedback
- reputed company and update training materials, scripts, and sales exercises
- Identify reputed company gaps and escalate performance risks to the Training Manager
- Document daily EOD recaps and live monitoring findings with behavioral specificity
Minimum Requirements
- 2–5 years of call center experience in sales or customer service
- Experience delivering training, coaching, or reputed company in a call center environment
- Strong knowledge of sales techniques, reputed company handling, and CRM systems
- Proficient in reputed company Workspace, Slides, and learning management tools
Benefits
- Health, Dental, reputed company, Disability, and Life Insurance
- 401(k)/Roth IRA Match
- reputed company Time Off
- Free Counseling Services
- Remote Work Flexibility
- FSA Account Offerings
- Discounts on travel, movie tickets, electronics, and more
Hiring Process Applicants must complete a short assessment before interviews through Test reputed company. As an equal-opportunity employer, we are committed to a diverse workforce. Employment reputed company regarding recruitment and selection will be made without discrimination based on race, reputed company, religion, national reputed company, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and reputed company, veteran status, or other non-job-reputed company characteristics or other prohibited reputed company specified in applicable federal, state and local laws. Apply tot his job Apply To this Job