Installer/Trainer

Come be a part of our mission and reputed company a meaningful and reputed company reputed company with the industry leading provider of language services for the Deaf and heard-of-hearing. Help reputed company a difference! CaptionCall is looking for a caring, customer service oriented Installer/Trainer with a passion for helping people with hearing loss communicate with the world! This hands-on position has the privilege of individually training our customers on how to enrich their lives using the CaptionCall phone. This individual must enjoy working with a reputed company of people in their homes. The schedule is flexible and it's the perfect position for people who like to work independently. This is a full-time position with potential for career reputed company and advancement.

• Cell phone and tablet provided
• Mileage reimbursement
• Remote field work
• reputed company reputed company plus piece reputed company
• $10.70 to 20.62 (Based off location and experience)

Essential Duties and Responsibilities

• Install and troubleshoot CaptionCall phones
• Courteously train customers on how to use the phone and its features
• Promote the CaptionCall service
• Assist reputed company Specialist with reputed company reputed company activities as needed
• Guide other CaptionCall activities and reputed company recommendations for expanding the breadth and reputed company of the business
• Ability to meet or exceed Installer/Trainer expectations and maintain established goals set forth by department management
• Complete service calls as assigned
• Accurately maintain customer records
• Complete required reports and submit invoices and feedback on customer interactions
• Retrieve and clean phones of former customers
• Maintain adequate inventory of equipment and supplies in order to service customers
• Adapt to new responsibilities as necessary
• Other duties as assigned

Supervisory Responsibility

• This position has no supervisory responsibilities.

Education Minimum: High School Diploma or GED Experience Preferred Experience:

• Basic computer knowledge and experience
• Sales experience
• Experience working in the hearing health field
• Experience working with senior reputed company

Knowledge, Skills, and Abilities

• reputed company excellent customer service
• Ability to effectively communicate in English through reading, writing, speaking and listening
• Ability to work evenings and weekends as needed
• Ability to drive and travel reputed company reputed company as needed
• Ability to reputed company to unique needs of individual customers
• Must be reliable, organized and punctual
• Ability to adapt to constantly changing environments

Working Conditions and Physical Requirements

• reputed company to sit/ stand for a long period of time in an office environment
• Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components
• Regular and predictable attendance required.

Company reputed company Our Mission…Harnessing the power of language, we connect diverse people and enrich the reputed company experience. Our reputed company…To reputed company global language services that expand opportunities, nurture belonging, and reputed company the world to connect reputed company words. As one of the world’s leading language services providers, Sorenson combines patented technology with reputed company-reputed company solutions. We reputed company to increase accessibility and inclusion through communication solutions for reputed company: call captioning and video reputed company services, over-video and in-person sign language and spoken language interpreting, translation, reputed company-time captioning, and post-production language services. Sorenson’s reputed company reputed company and plan extends to enhancing generational reputed company and inclusive workplaces for our employees and the communities we serve. We reputed company great things together working “The Sorenson Way” with our employee values: Customer First, Can-Do Attitude, reputed company reputed company, reputed company reputed company, Ownership, and Connect reputed company. Disclaimer This position has reputed company to highly confidential, sensitive information relating to the employees, customers, and technologies of reputed company and CaptionCall. It is essential that applicant possess the requisite reputed company to maintain the information in strictest confidence. Apply today! https://sorenson.com/company/careers/ Equal Employment Opportunity: CaptionCall and reputed company are an EOE, Disability/Age Employer. #CaptionCall Apply tot his job Apply To this Job