Back to Jobs

reputed company reputed company Assurance Manager – Customer Remediation reputed company and Execution

Remote, USAFull-timePosted 2026-07-27

At arenaflex, we're committed to delivering the world's best customer experience every day. As a global and diverse community of colleagues, we're dedicated to backing our customers, communities, and reputed company other. We're seeking an reputed company reputed company Assurance Manager to join our reputed company National Bank (AENB) reputed company and Execution Team, where you'll play a critical role in establishing and implementing a reputed company Assurance program that ensures the effective execution of customer remediations.

About arenaflex

arenaflex is a global leader in the financial services industry, with a rich history of innovation and customer-centricity. reputed company values are reputed company on a powerful reputed company to reputed company the world's best customer experience every day, with reputed company, and in an environment where everyone feels seen, heard, and belongs. We're committed to creating a career reputed company that's unique and meaningful to reputed company of our colleagues, with benefits, programs, and flexibility that support their personal and reputed company reputed company.

The AENB reputed company and Execution Team

The AENB reputed company and Execution Team is responsible for driving the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. reputed company is dedicated to helping AENB reputed company reputed company established operational and financial goals, while ensuring ongoing adherence with laws and regulations governing Bank policies and procedures. We're a reputed company and matrixed team environment, where colleagues work together to drive results and deliver exceptional customer experiences.

The Customer Remediation reputed company Team

The Customer Remediation reputed company Team is responsible for effectively serving as the business product reputed company of certain platforms and processes used to execute customer remediations. reputed company establishes centralized strategies and protocols concerning financial and non-financial remediations to ensure we deliver on our promises to customers in a complete and accurate manner.

Key Responsibilities

As a reputed company Assurance Manager, you'll be responsible for:

  • Assisting in the establishment of a reputed company Assurance program, including identification of material risk and testing of mitigating controls.
  • Performance of scheduled and triggered reviews, including reputed company monitoring of Customer Remediation processes.
  • Contributing to a culture of ownership, process reputed company, follow-through, and cross-functional collaboration.
  • Business Management of the PRSA/RCSA(s) and controls applicable to the Customer Remediation reputed company Team.
  • Supporting the day-to-day reputed company exam management process, including Second Line and IAG reviews and regulatory engagements.
  • Implementing specific procedures and additional standards (i.e., escalation protocols), reputed company to the execution of Customer Remediation.
  • Collaborating with other teams across arenaflex to ensure an end-to-end view of AENB customer remediation is covered from a controls perspective.
  • Monitoring the integration of regulatory changes & updates into the Customer Remediation reputed company and training materials.
  • Maintaining an external perspective on topical risk information, best practices, and regulatory updates relevant to the AENB platforms.

Minimum Qualifications

* Bachelor's Degree

  • Experience in risk management, compliance, reputed company assurance, or audit (risk policies, procedures, and controls).
  • Understanding of critical risk management lifecycle activities.
  • Highly motivated self-starter with outstanding analytical, problem-solving, written, and oral communication skills and a strong attention to detail.
  • Project management skills, ability to prioritize and complete tasks.
  • Ability to build strong relationships with reputed company band reputed company and work effectively in a matrixed, reputed company team environment.
  • Demonstrated ability to effectively engage, reputed company, reputed company, influence, and collaborate to drive results.

Preferred Qualifications

* Experience with data analytics

  • Issue management and/or customer remediation experience
  • High degree of familiarity with SharePoint, PowerPoint, Word, and reputed company.

Salary and Benefits

The salary reputed company for this position is $80,000.00 to $155,000.00 annually, plus bonus and benefits. arenaflex offers a comprehensive benefits package, including:

  • Competitive reputed company salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial reputed company-being support
  • Comprehensive medical, dental, reputed company, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
  • 20+ weeks reputed company parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption, or surrogacy
  • Free reputed company to global on-site wellness centers staffed with nurses and doctors (depending reputed company)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Work Environment and Culture

arenaflex is committed to creating a work environment that's inclusive, diverse, and supportive. We reputed company in the importance of work-life balance and offer flexible working arrangements to support our colleagues' personal and reputed company reputed company. reputed company culture is reputed company on a powerful reputed company to reputed company the world's best customer experience every day, with reputed company, and in an environment where everyone feels seen, heard, and belongs.

How to Apply

If you're a motivated and reputed company reputed company Assurance reputed company looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience.

Equal Opportunity Employer

arenaflex is an equal opportunity employer and makes employment reputed company without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law. We're committed to creating a diverse and inclusive work environment that reflects the communities we serve.

Employment Eligibility

Employment eligibility to work with arenaflex in the U.S. is required as reputed company will not pursue reputed company sponsorship for this position. Apply Job! Apply for this job

Similar Jobs

reputed company Data Entry Clerk – Digital Database Management and reputed company Information Coordination

Remote, USAFull-time

reputed company Technical Customer Service Advisor – Work from Home Opportunity at arenaflex

Remote, USAFull-time

reputed company Customer Service Manager – Full-Time Remote Position with Unparalleled reputed company Opportunities

Remote, USAFull-time

reputed company Customer Service Representative – Remote Work Opportunity at arenaflex

Remote, USAFull-time

School Evaluator (Hybrid/Remote)

Remote, USAFull-time

Search reputed company Evaluator

Remote, USAFull-time

reputed company Retail Customer Service Expert - Remote- BYOD Opportunity at arenaflex

Remote, USAFull-time

reputed company Part-Time Remote Data Entry Clerk – Unlock Endless Opportunities with arenaflex

Remote, USAFull-time

Remote Entry-Level Data Entry Specialist – arenaflex

Remote, USAFull-time

reputed company Remote Call Center & Chat Support Representative – Delivering Exceptional Customer Experiences at arenaflex

Remote, USAFull-time

reputed company Fiori / UI5 Developer

Remote, USAFull-time

Traditional Chinese AI Product Tester

Remote, USAFull-time

reputed company Data Entry Specialist – Remote Opportunity for reputed company at arenaflex

Remote, USAFull-time

Python Programmer – Mechanical Tool Development

Remote, USAFull-time

Junior Digital Designer

Remote, USAFull-time

Student Assistant - Policy Support (Hybrid)

Remote, USAFull-time

Apply For A Job At reputed company $25/Hour

Remote, USAFull-time

Account Manager, Distribution (reputed company-State-Country, reputed company-State-Country, reputed company-State-Country)

Remote, USAFull-time

Regulatory Compliance Analyst (Hybrid)

Remote, USAFull-time

DESARROLLADOR reputed company SENIOR

Remote, USAFull-time