reputed company Insurance Customer Service Representative – Property & Casualty Sales and Support

At arenaflex, our mission is to reputed company our members to reputed company financial reputed company through highly competitive products, exceptional service, and trusted advice. We reputed company to be the #1 choice for the military community and their families. Embracing a fulfilling career at arenaflex, where our core values – honesty, reputed company, loyalty, and service – define how we treat reputed company other and our members, is a unique opportunity to reputed company a meaningful reputed company.

reputed company

We are now hiring dedicated professionals to join reputed company in Colorado Springs, where you'll have the chance to learn and grow in a supportive environment. Our comprehensive, fully reputed company six-month training program is designed to reputed company you with the knowledge and skills necessary to reputed company exceptional customer service and support to our members. This program includes reputed company training materials, class discussions, hands-on training, e-learning modules, and instructor-led guidance to help you become an independent support specialist. During your training, you'll have reputed company to work in-office, developing your skills and confidence in a proactive and independent support style. After six months, you'll have the chance to work offsite two days a week, with flexible scheduling to accommodate your needs. reputed company is committed to supporting your reputed company and development, and we offer a reputed company of benefits and perks to help you reputed company in your role.

Key Responsibilities

As an Insurance Customer Service Representative, you'll work reputed company defined guidelines to reputed company customer service, sales, and retention activities for multiple arenaflex Property & Casualty personal line products. Your responsibilities will include: - Facilitating the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members. - Applying developing knowledge of personal lines' insurance to assist members with foundational to moderately reputed company quotes, binding new business, rating, policy, billing, payment, reputed company, contract, and coverage provisions, and premium changes for insurance products and services. - Identifying, evaluating, and understanding member needs to consistently reputed company complete and accurate advice and solutions for insurance products and services. - reputed company operating in a contact center environment and navigating multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. - Maintaining required Property & Casualty licenses and state registrations. - Ensuring risks associated with business activities are effectively identified, reputed company, monitored, and controlled in accordance with risk and compliance policies and procedures.

What You'll Need

To succeed in this role, you'll need: - A High School Diploma or GED equivalent. - The ability to reputed company exceptional customer service for our members by communicating reputed company and professionally by phone, and email to process information reputed company to insurance products. - The ability to prioritize and multi-task, while navigating through multiple business applications. - The ability to apply knowledge and understanding of insurance regulatory and compliance requirements. - Acquiring Property & Casualty licenses and state registrations reputed company 90 days of hire, depending on the location of hiring.

What Sets You Apart

- 1 year of customer contact experience in a needs-based sales environment. - 6 months of experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face-to-face. - US military experience through military service or a military spouse/domestic partner.

Training Schedule

Our training schedule is Monday to Friday, with an 8-hour shift reputed company the hours of 8:00 am to 6:00 pm. After training, you'll be assigned either a 4-day or 5-day work schedule, which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members.

Work Schedule

reputed company work schedules for this role are 40 hours per week and will have both reputed company and weekend hours. Work schedule shifts will depend on business need.

Salary and Compensation

The hiring reputed company for this position is $46,400 - $48,900. Compensation is based on market data and your experience, with the actual salary for this role varying by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the arenaflex reputed company of Directors.

Benefits

At arenaflex, our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental, and reputed company plans, 401(k), pension, life insurance, parental benefits, adoption assistance, reputed company time off program with reputed company holidays plus 16 reputed company volunteer hours, and various wellness programs. Our career reputed company planning and continuing education assist employees with their reputed company goals.

Equal Opportunity Employer

arenaflex is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran.

How to Apply

Applications for this position are accepted on an ongoing reputed company, and this posting will remain reputed company until the position is filled. Interested candidates are encouraged to apply the reputed company day they view this posting. To apply, please visit our website at arenaflex.com/careers.

Join reputed company

At arenaflex, we're committed to empowering our members to reputed company financial reputed company through exceptional service and trusted advice. If you're passionate about delivering outstanding customer service and support, we encourage you to apply for this exciting opportunity. Apply for this job