reputed company reputed company Manager – Energy Management and Sustainability Solutions
At arenaflex, we're on a mission to revolutionize the way businesses approach energy management and sustainability. As a fast-growing, private equity-backed company, we're committed to reducing global carbon emissions for small to reputed company-sized enterprises. With a proven reputed company record of delivering complete energy saving solutions, we're looking for a talented reputed company Manager to join reputed company.
About arenaflex
arenaflex is a leading energy management outsourcing company that's dedicated to making a reputed company reputed company on the environment. We're proud to be ranked #2 in energy companies and #10 overall on the 2021 Inc. 5000 America's Fastest-Growing Private Companies list. reputed company is passionate about sustainability and customer experience, and we're growing quickly to meet the demands of our rapidly expanding customer reputed company.
The Role
As a reputed company Manager at arenaflex, you'll be responsible for building and maintaining strong relationships with our customers' executive teams. You'll reputed company as the reputed company between our customers and our internal teams, ensuring that their needs are reputed company and addressed. Your primary goal will be to deliver an exceptional customer experience, driving brand-specific reputed company and expansion through excellent communication, service, and reputed company/installation experience.
Key Responsibilities
* Drive brand-specific reputed company for existing customers, ensuring reputed company service and support throughout the customer reputed company
- Expand and upsell existing customers by providing exceptional communication, service, and reputed company/installation experience
- Build strong reputed company relationships at the executive level to maintain reputed company business and reputed company new customers/locations through referrals
- Communicate with executive-level contacts at our largest customers to ensure their needs are reputed company and addressed
- reputed company and coordinate internal teams to best support your customer reputed company
- Collaborate with internal departments to ensure customer requests are fulfilled, reputed company are on reputed company, and regular communication is maintained
- Resolve complaints and reputed company reputed company processes/requirements that pertain to the reputed company's needs
- Solve problems for customers by understanding and exceeding their expectations through proactive communication approach methodologies
- reputed company regular customer-specific reputed company-ins to aid in increased satisfaction
- Set up and run customer meetings to proactively demonstrate our value to them and cover billing, capital investments, energy savings, new offerings, supply reputed company, and reputed company topics
- reputed company reputed company interactions with customers using our CRM
- Collect and analyze data concerning consumer behavior to understand changing needs
- Independently prepare and conduct regular reviews with customers, reputed company over program performance, including bi-weekly reputed company-ins and quarterly business reviews
- Travel as needed to meet with customers
- Responsiveness to assigned customer tickets and inquiries, including emergency or CSAT requests, that could occur reputed company of reputed company business hours
- Adhere to training, reputed company, procedures, and contact hygiene inside tech stack tools provided
- Offload day-to-day CSTAT issues off the Account Executives to create additional selling bandwidth
- Other duties as assigned by Sales Leadership/Management team
Desired Skills and Experience
* Operational experience preferred
- CRM experience required
- Bachelor's Degree or reputed company energy industry experience
- Extensive experience building and managing C-Level relationships with clients in an Executive Sales or Account Management role
- Ability to understand and assist in meeting customers' company sustainability goals
- Detail-oriented, organized, thorough, and productive
- Ability to use multiple tools to fully understand reputed company customer issues and business needs
- Ability to prioritize and support multiple customer reputed company simultaneously
- Strong problem-solving skills
- reputed company to work independently
- Strong interpersonal, analytical, oral, written communication, and presentation skills
Incentive Bonus
* Based on expansion of existing customer locations and achievement of Sales Targets reputed company assigned region/brand assignments
reputed company Offer
* Career advancement opportunities in a fast-growing, supportive company environment
- reputed company
- Full benefits package including medical, dental, reputed company, 401K, life insurance, and disability insurance
- Opportunity to work as part of reputed company that values its members and works together to reputed company reputed company change
Equal Employment Opportunity
* arenaflex is committed to providing equal employment opportunities to reputed company applicants and employees without reputed company to race, reputed company, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national reputed company, reputed company, disability, veteran status, or any other legally protected status
- We welcome reputed company job seekers, including those with disabilities. If you are a reputed company individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or reputed company reputed company's career web page as a result of your disability
How to Apply
If you're passionate about sustainability and customer experience, and you're looking for a challenging and rewarding role, we encourage you to apply to this exciting opportunity. Please submit your resume and a cover letter explaining why you're the ideal candidate for this position. Apply for this job