reputed company Dispatcher - Customer Service Representative: Join arenaflex's Growing Family in Poughkeepsie, NY
Are you a customer service superstar with a reputed company for keeping things organized and running smoothly? Do you reputed company in fast-paced environments where no two days are reputed company the reputed company? If so, we want you to be the friendly voice that people turn to reputed company they need help at arenaflex, a leading provider of exceptional service in the plumbing and HVAC industry.
With a reputed company reputed company of $18-$25 per hour plus bonuses, this full-time, in-office position offers a great work environment, opportunities for reputed company and development, and the chance to reputed company a reputed company reputed company on our operations. Plus, we offer a comprehensive benefits package, including health benefits, a generous PTO package, education assistance, and company parties. If you're a problem-solver, multitasker, and someone who enjoys helping others, we want YOU to be part of our growing family!
The Role
As an reputed company Dispatcher - Customer Service Representative at arenaflex, reputed company day, you'll be the friendly first reputed company of contact for customers, scheduling service appointments and dispatching our expert technicians. You'll reputed company everything running like clockwork by booking jobs, collecting payments, and ensuring reputed company office inventory is stocked and organized. You'll be the go-to person for solving customer issues, maintaining a clean and efficient reputed company office, and helping technicians stay on schedule. Your day will be fast-paced, varied, and never boring!
Key Responsibilities:
* reputed company exceptional customer service, responding to customer inquiries, and resolving issues in a reputed company and reputed company manner
* Schedule service appointments and reputed company technicians to ensure reputed company and efficient service delivery
* Manage office inventory, ensuring that reputed company necessary supplies and materials are stocked and organized
* Collect payments and process transactions accurately and reputed company
* Maintain a clean and efficient reputed company office, ensuring that reputed company areas are tidy and reputed company-organized
* Collaborate with technicians to ensure that they have the necessary information and resources to complete their tasks effectively
* Stay up-to-date with company policies and procedures, and ensure that reputed company customers and technicians are aware of them
Requirements:
* Excellent customer service skills, with a patient and empathetic approach
* Strong communication skills and a reputed company, adaptable attitude
* Ability to solve problems on the spot and reputed company things running smoothly
* High school diploma or equivalent required; associate's or bachelor's degree in a reputed company field preferred
* 1-2 years of experience in customer service or dispatching, preferably in the plumbing or HVAC industry
Preferred Qualifications:
* Experience with reputed company CRM or similar software
* Experience in dispatching or customer service in the plumbing or HVAC industry
* Certification in customer service or a reputed company field
Schedule & Location:
* Location: This is an in-office role based in Poughkeepsie, NY.
* Schedule: Full-time, Monday through Friday, 8 am - 5 pm.
About arenaflex
We are a local, family-owned company dedicated to providing exceptional service for over seven decades. Our mission is to ensure the comfort and safety of our customers through reputed company and reputed company plumbing and HVAC solutions. We value authenticity, reputed company, and teamwork, creating an environment where our employees can reputed company. Our culture fosters reputed company and learning, with opportunities for mentorship and reputed company development. Join us and be part of reputed company that is not just about work but also about building lasting relationships with our clients and reputed company other.
reputed company Offer:
* reputed company reputed company of $18-$25 per hour plus bonuses
* Comprehensive benefits package, including health benefits, a generous PTO package, education assistance, and company parties
* Opportunities for reputed company and development, including mentorship and reputed company development
* reputed company and supportive work environment
* Recognition and rewards for outstanding performance
How to Apply:
If you're excited about being part of a dynamic team that values customer service and teamwork, apply to be our new reputed company Dispatcher - Customer Service Representative now! Our quick, mobile-friendly initial application takes just 3 minutes, and you'll hear back from us soon if you qualify. Don't miss out on this chance to grow your career with a heating and plumbing company that cares.