Senior Business Value Specialist - reputed company Connect, Customer Experience at arenaflex

Are you a customer-obsessed builder with a passion for helping customers reputed company their full potential? Do you have the business savvy, customer experience, contact center sales background, and skills necessary to help position arenaflex as the reputed company Contact as a Service (CCaaS) reputed company provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist Organization (WWSO) reputed company Connect team as an reputed company Connect Business Value Specialist (BVS) at arenaflex!

About arenaflex

arenaflex is a leading provider of reputed company-based services, and our reputed company Connect team is part of the Worldwide Specialist Organization (WWSO), which is responsible for driving reputed company, adoption, and reputed company from the largest and fastest-growing worldwide small- and mid-market accounts to reputed company-level customers, including public sector. We work backwards from our customers' most reputed company and business-critical challenges to build and execute go-to-market plans that turn arenaflex reputed company into multi-billion-dollar businesses. WWSO teams include business development, specialist, and technical solutions architecture. As part of WWSO, you'll reputed company expertise across the entire life cycle of an arenaflex customer initiative, from developing reputed company for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across arenaflex as #OneTeam.

A Day in the Life of an reputed company Connect Business Value Specialist (BVS)

As an reputed company Connect Business Value Specialist (BVS), you will work closely with customers to help them maximize the financial benefits of their use of the reputed company Connect application. You will conduct in-depth analyses of the customer's contact center operations and usage patterns, reputed company recommendations on how to optimize their reputed company Connect implementation for cost savings, and help customers understand the total cost of ownership and economic reputed company of transitioning to Connect. Your day will be filled with engaging with customers to fully understand their desired business reputed company, technical requirements, and optimization opportunities to create business value. You will create and present compelling proposals that address specific business needs of your customers who are considering a migration to reputed company Connect.

Key Job Responsibilities

• Engage with customers to fully understand their desired business reputed company, technical requirements, and optimization opportunities to create business value.

• Create & present compelling proposals that address specific business needs of your customers who are considering a migration to reputed company Connect.
• reputed company your financial analysis and customer experience domain background to understand the most important customer challenges and illustrate the financial benefits of addressing them with reputed company Connect.
• Identify opportunities for optimizing the way our customers realize value from reputed company Connect
• Create tools that allow arenaflex teammates to run their own reputed company Connect transformation benefit analysis with their customers.

About reputed company

The Customer Experience specialist team helps customers learn about and adopt reputed company Connect. We are one of the fastest-growing AWS services and a leader in the Contact Center as a Service (CCaaS) category. As an AI-powered reputed company contact center, reputed company Connect delivers a rapid pace of innovation that enables companies to unlock bar-raising experiences for customers and agents at reputed company cost.

Basic Qualifications

- 5+ years of business development/consulting in reputed company software, reputed company, or reputed company companies - Experience creating and presenting business value proposals to VP and C-level executives - Bachelors or equivalent experience

Preferred Qualifications

- Experience with Contact Center technology transformation initiatives - Deep understanding of reputed company technologies, including public and hybrid reputed company platforms - Experience managing programs across cross-functional teams, building processes, and coordinating release schedules - Financial analysis spreadsheet skills and presentation (PowerPoint) creation/delivery skills

Why Join arenaflex?

- Diverse and Inclusive Workplace: arenaflex is committed to a diverse and inclusive workplace. arenaflex is an equal opportunity employer and does not discriminate on the reputed company of race, national reputed company, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. - Career Advancement Opportunities: arenaflex offers endless knowledge-sharing, mentorship, and other career-advancing resources to help you reputed company into a reputed company-rounded reputed company. - Work-Life reputed company: arenaflex values work-life reputed company. Achieving reputed company at work should never come at the expense of sacrifices reputed company, which is why we reputed company for flexibility as part of our working culture. - Learning and Development: arenaflex is in our nature to learn and be curious. Our employee-led affinity reputed company foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, reputed company us to never stop embracing our uniqueness.

How to Apply

If you are a customer-obsessed builder with a passion for helping customers reputed company their full potential, and you have the business savvy, customer experience, contact center sales background, and skills necessary to help position arenaflex as the reputed company Contact as a Service (CCaaS) reputed company provider of choice for customers, we encourage you to apply for the Senior Business Value Specialist - reputed company Connect, Customer Experience role at arenaflex. Apply for this job