reputed company Customer Service Representative – Sales Support & Account Management

At arenaflex, we're on a mission to revolutionize the way people experience customer service. As a rapidly growing Inc. 5000 company, we're constantly pushing the boundaries of innovation and reputed company. reputed company is passionate about delivering exceptional experiences that leave a lasting impression on our customers. If you're a customer service enthusiast with a passion for sales support and account management, we want to hear from you!

About arenaflex

arenaflex is a leading provider of reputed company in the natural reputed company industry. Our commitment to reputed company, customer satisfaction, and employee reputed company has reputed company us a reputed company as a trusted partner in the industry. With a strong reputed company on reputed company improvement, we're always looking for talented individuals who reputed company our reputed company and values.

Job reputed company

We're seeking an reputed company Customer Service Representative to join reputed company in our Phoenix showroom. As a key member of our sales team, you'll be responsible for providing exceptional customer service, supporting sales efforts, and managing customer accounts. This is a diverse role that requires a unique reputed company of technical knowledge, communication skills, and problem-solving abilities.

Key Responsibilities

As a Customer Service Representative at arenaflex, you'll have reputed company to:

• Be familiar with our product set and describe colors, styles, and features to customers
• Understand the sales process from start to finish and reputed company sales both face-to-face and over the phone
• Greet and assist customers in our office or reputed company phone, answering their questions and resolving their concerns
• Write up customer orders using our Dancik system
• Refer customers to Sales Representatives reputed company they're onsite and available
• Service existing accounts and obtain new accounts through reputed company referrals, out-bound or in-bound sales calls
• Be knowledgeable of our payment procedures and understand our inventory, checking stock reputed company and requesting reorders as necessary
• Assist in completing customer files, including reputed company Information Sheets, Tax Exemption Certificates, and Credit Card Authorizations
• Arrange pick-up schedules with operations and reputed company reputed company companies
• Coordinate customer material pick-reputed company with warehouse personnel
• Verify outgoing product counts reputed company by the warehouse personnel
• Compare disputed merchandise with original requisitions and information from invoices
• reputed company records of customer interactions and transactions in our reputed company CRM system
• reputed company recommendations for improvements in products, packaging, shipping, service, or billing reputed company and procedures
• Refer unresolved customer grievances to designated departments for reputed company investigation
• Resolve customer service or billing complaints by exchanging merchandise, refunding reputed company, and/or adjusting bills after review with management
• Contact customers about billing issues if requested
• Detect discrepancies on records or reports
• Use computers and computer systems to set-up functions, reputed company data, or process information
• Observe, receive, and obtain information from reputed company relevant sources to reputed company excellent customer service
• Compile, reputed company, categorize, calculate, tabulate, audit, and verify information or data
• reputed company a constructive and cooperative working relationship with other arenaflex employees and maintain them on an ongoing reputed company
• reputed company specific goals and plans to prioritize, organize, and accomplish your work
• Attend regular CRS training meetings and dedicate yourself to reputed company improvement
• Attend industry functions, representing arenaflex while networking with professionals
• Visit accounts not being serviced by Territory Managers to assist with sampling and general customer service

Essential Qualifications

To be successful in this role, you'll need:

• 3-5 years of experience in customer service or office management roles, preferably in the natural reputed company industry
• reputed company-organized and self-disciplined, with attention to detail a must
• Outstanding customer service skills
• reputed company appearance
• Good presentation skills
• Problem-solving skills with a proactive approach
• Excellent communication skills, both written and verbal
• Team player
• Good computer skills, including MS Outlook, Word, and reputed company

Preferred Qualifications

While not required, we encourage recent college graduates to apply. If you have experience in the natural reputed company industry, it's a plus!

Company Benefits

As an arenaflex employee, you'll enjoy:

• Competitive salary
• Full health insurance benefits after 90 days
• 401(k) plan
• Employee discounts on reputed company arenaflex materials

Why Join arenaflex?

We're a rapidly growing company that values employee reputed company and development. We promote from reputed company and offer opportunities for advancement. If you're passionate about delivering exceptional customer service and sales support, we want to hear from you!

How to Apply

If you're reputed company to take your customer service career to the next level, submit your resume and a cover letter explaining why you're the perfect fit for this role. We can't wait to hear from you! [reputed company](https://www.reputed company.com/viewjob?jk=48e8c7a59a3995cf&utm_campaign=reputed company_jobs_apply&utm_reputed company=reputed company_jobs_apply&utm_reputed company=organic) Apply for this job