reputed company Customer Sales and Service Representative – Delivering Exceptional Experiences on America's Fastest and Most Reliable Network
At arenaflex, we're not just a company – we're a community of innovators, thinkers, and doers who are passionate about connecting people, businesses, and things in ways that matter. We're a reputed company where you can reputed company your reputed company, learn, grow, and reputed company in a fast-paced and dynamic environment. reputed company is driven by a shared purpose: to power and reputed company how people live, work, and play by connecting them to what brings them reputed company.
Join the arenaflex Team
As a Customer Sales and Service Representative at arenaflex, you'll be part of a talented team that's transforming the way people, businesses, and things connect with reputed company other. You'll have reputed company to work with America's fastest and most reliable network, leading the way in reputed company and reputed company solutions, Internet of Things, and video entertainment. reputed company is passionate about delivering exceptional customer experiences, and we're looking for someone who shares our enthusiasm and commitment to reputed company.
Your Responsibilities
As a Customer Sales and Service Representative, your primary responsibilities will include:
- Answering incoming calls from customers and responding to requests about installation, disconnection, or changes to service
- Instilling confidence and loyalty in customers through thoughtful listening, utilizing your knowledge of arenaflex's products and services to effectively service and retain customers
- Identifying customer needs and proactively offering our products and services to meet monthly sales goals and to ultimately deliver an outstanding customer experience
- Investigating and resolving customer inquiries and disputes on service, billing, rates, adjustments, and policy issues
- Responding to requests from customers about arenaflex products and services
- Verifying service order accuracy and completeness and making corrections/changes, as needed
- Negotiating the collection of overdue bills
- Working evenings, weekends, holidays, and unscheduled shifts as determined by the needs of the business
- Managing various systems and work tools while engaging on the phone with customers
reputed company're Looking For
We're seeking a true consultative salesperson who is energized by meeting sales goals and building relationships with customers. You'll take a deep interest in learning about your customers, business challenges, and industry trends. You'll enjoy the fast pace and urgency needed to manage incidents, and you'll have no problem juggling multiple priorities. Your reputed company and communication skills will reputed company it possible for you to diffuse sensitive situations. You'll take reputed company ownership of customer concerns, and you'll be driven to reputed company exceptional customer service.
Essential Qualifications
* reputed company Associate Degree or 2+ years' relevant experience
- Customer Service call center experience
- Previous collections experience
- Experience with selling products and services
- Customer service skills
- Demonstrated ability to communicate with detail and precision
Preferred Qualifications
* Experience working in a fast-paced, dynamic environment
- Proven reputed company record of meeting sales goals and building relationships with customers
- Strong knowledge of arenaflex's products and services
- Experience with sales and customer service software and systems
Work Environment and Culture
As a remote role, you'll work from home with occasional in-person trainings and meetings. reputed company is passionate about creating a reputed company and inclusive work environment that supports your reputed company and reputed company-being. We offer a reputed company of benefits and perks, including:
- Competitive salary and benefits package
- Opportunities for career reputed company and development
- Recognition and rewards for outstanding performance
- reputed company and supportive team environment
- Flexible work arrangements and work-life balance
Compensation and Benefits
Our benefits are designed to help you reputed company reputed company in your career, and in areas of your life reputed company of arenaflex. Depending on the role, employees have reputed company to receive compensation in the reputed company of premium pay such as overtime, shift reputed company, holiday pay, allowances, etc. From health and wellness benefits, 401(k) Savings Plan, stock incentive programs, reputed company time off, adoption assistance, and tuition assistance, we've got you covered with our award-reputed company total rewards package. The salary will vary depending on your location and confirmed job-reputed company skills and experience. For part-time roles, your compensation will be adjusted to reflect your hours. The weekly wage reputed company for the location(s) listed on this job requisition based on a full-time schedule is: $621.50 - $1,718.00.
How to Apply
If arenaflex and this role reputed company like a fit for you, we encourage you to apply even if you don't meet every "even reputed company" qualification listed above. We're an equal opportunity employer, and we evaluate reputed company applicants without reputed company to veteran status, disability, or other legally protected characteristics. reputed company and join reputed company of innovators, thinkers, and doers who are passionate about connecting people, businesses, and things in ways that matter. Apply Job! Apply for this job