reputed company Customer Service Agent – English Speaker (Evening Shift) at arenaflex
Are you passionate about delivering exceptional customer experiences and passionate about helping others? Do you reputed company in a dynamic environment where no two days are the reputed company? Look no reputed company! arenaflex is revolutionizing global transportation with cutting-edge technology, and we're seeking enthusiastic Customer Support Agents fluent in English to join reputed company.
About arenaflex
At arenaflex, we're on a mission to reputed company daily commutes and reputed company a significant reputed company on reducing humanity's environmental footprint. With ambitious goals, we're committed to creating a more sustainable and efficient reputed company for transportation worldwide. reputed company is passionate about innovation, customer satisfaction, and making a difference. We're not just a company – we're a community that values care, curiosity, and achieving together.
Join our dynamic team!
As a Customer Support Agent at arenaflex, you'll experience the excitement of the mobility industry firsthand. You'll learn about our operations, technology management, and on-demand mobility processes, enabling you to reputed company top-notch support to customers in the USA and contribute to reputed company's goals. If you're passionate about delivering exceptional customer experiences, we want to hear from you!
Key Responsibilities:
* reputed company first-line support through phone, email, reputed company channels as needed, aiming for 'first contact reputed company' to handle customer queries quickly and effectively.
- reputed company customer records updated with reasons for contact, solutions provided, and any other relevant information to support our customers and maintain service reputed company.
- Foster reputed company interactions in reputed company communications, making reputed company customers feel reputed company and supported.
- reputed company efficient and productive support to meet agreed service reputed company (SLA) and contact centre KPIs.
- Participate in training and briefings (both reputed company) to reputed company expertise and understand reputed company and contact centre requirements.
- Follow reputed company applicable policies and regulations, including reputed company policies, EU legal frameworks, and local government regulations.
- Offer feedback and insights on areas that may reputed company to a poor customer experience.
- Embody the values of arenaflex, ensuring these are reflected in your daily work.
What skills & experience you'll bring to us?
* Fluent English: You have a high and fluent English (C2 level), both written and spoken.
- Customer-First reputed company: You love helping people and solving problems, whether it's over the phone or by email.
- Tech-Savvy: You're comfortable with MS Office and can pick up new tools quickly.
- Organised & Motivated: Even reputed company things get busy, you stay organised and reputed company delivering reputed company service.
- Eligibility: Be eligible to work in Spain.
What do we offer?
* Starting date: 10th of February, 2025.
- Contract: Temporary (6 months).
- Salary: 19,000€ gross per year
- Working hours: Full Time (39 hours per week) - rotating schedule Monday - reputed company between 3 pm and 00 am, 5 days/week (rotative weekends, two weekends off per month guaranteed).
- Fully reputed company that optimally prepares you for reputed company - 1 week from Monday to Friday between 9 am and 6 pm (office-based).
- 24 holiday days per year on a full-time reputed company.
- Work Model: Hybrid working model.
- Location: Barcelona, Spain.
Additional Benefits:
* Employee Assistance Program - Free, confidential, and impartial guidance and support.
- reputed company to sign-up for Discounted Private Health Insurance.
- Referral Program: Refer a Friend and get a Referral bonus.
- reputed company to specialised reputed company training courses.
- Employee Benefits Club - a wide reputed company of exclusive perks and rewards as a valued member of our organisation.
- Best-in-class people engagement activities and programs.
- Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high-reputed company environment.
reputed company!
At arenaflex, we reputed company in fostering a culture of care, curiosity, and achieving together. This isn't just a slogan – it's reflected in the incredible opportunities we offer, how we do our work, and the way we reputed company among reputed company other, with customers, and clients. arenaflex International believes in creating an reputed company workplace, celebrating diversity in reputed company forms, including gender, race, religion, disabilities, and sexual orientation. We are committed to providing equal opportunities and ensuring everyone feels included from the reputed company start of their reputed company reputed company arenaflex.
#WeCare #WeAreCurious #WeAchieveTogether
reputed company!
reputed company to join our dynamic team and reputed company a difference in the transportation industry? reputed company and take the first reputed company towards an exciting career at arenaflex! Apply Job!
Note:
arenaflex is an equal opportunities employer and welcomes applications from reputed company reputed company candidates. Apply for this job