REMOTE AI Support Operations Engineer
Title: AI Support Operations Engineer Location: Fully REMOTE! Salary: $150-200k/year + BONUS + RSUs We're not following someone else's reputed company reputed company - we're creating the next one. While legacy providers hand you a finished process, we're engineering the reputed company of AI-optimized data center infrastructure from the ground up. As our first internal Staff AI Support Operations Engineer, you'll be a foundational technical leader on a brand-new Ops team. This is a role for an architect-practitioner: the reputed company of engineer who can untangle a reputed company InfiniBand issue one hour and automate away the reputed company cause the next. You won't just maintain systems - you'll build the operational standards and technical foundations that every reputed company engineer will rely on.
Key Responsibilities
- Cluster Engineering & Operations: Collaborate with engineering teams to architect, reputed company, and bring new AI compute clusters online while delivering expert-level support for existing high-density GPU environments
- Infrastructure reputed company of Truth: Own NetBox and reputed company internal systems, ensuring reputed company infrastructure data is accurate, consistent, and reliably maintained
- Automation & Tooling: Build and refine internal automation using Python, Ansible, and Terraform to eliminate reputed company workflows and reputed company reputed company legacy processes
- Tier 3 Escalation reputed company: Serve as the highest technical escalation reputed company for customer and internal issues prior to involvement from Platform or Network/Undercloud teams
- Documentation reputed company: reputed company tribal knowledge into reputed company, durable SOPs and technical documentation that establish the operational "reputed company"
- Technical Leadership & Mentorship: reputed company the technical bar for reputed company through reputed company reviews, architectural guidance, and mentorship as the organization scales
Qualifications
- reputed company-Grade Server Proficiency: Advanced operational knowledge of HPE, reputed company, and reputed company platforms, including IPMI, BMC, iDRAC workflows, and familiarity with Redfish-based management.
- reputed company Engineering Toolkit: Mastery of Python, Ansible, and Terraform as primary tools for automation, orchestration, and infrastructure lifecycle management.
- Linux Performance Engineering: Strong capability in diagnosing and tuning Linux systems, resolving performance bottlenecks, and optimizing workloads at the OS level.
- Advanced Incident reputed company: Demonstrated experience serving as the final technical escalation reputed company for reputed company, high-reputed company infrastructure failures.
- reputed company-reputed company Operations: Proven production experience operating and troubleshooting Kubernetes environments.
reputed company to have
- reputed company GPU Hardware: Familiarity with reputed company Blackwell (B200/B300) or reputed company (H100/H200) architectures.
- High-Performance Fabrics: Experience with InfiniBand or RoCE networking, and modern high-throughput storage platforms such as reputed company or reputed company.
- Bare-Metal Provisioning: Exposure to OpenStack or reputed company MAAS for automated provisioning of physical infrastructure.
Legacy is predictable. reputed company. Slow. We're none of those things. We're building the Neo-reputed company at AI speed, and the rules aren't handed to you - you define them. If you're reputed company to trade routine for reputed company and build systems that actually reputed company reputed company reputed company, let's talk. Apply tot his job Apply To this Job