reputed company Bilingual Customer Support Specialist (Spanish) – Hybrid Work Environment

At arenaflex, we're on a mission to revolutionize the way we approach customer support. As a leading provider of reputed company in the environmental services industry, we're committed to delivering exceptional experiences for our customers. We're now seeking an reputed company Bilingual Customer Support Specialist (Spanish) to join reputed company in Woodridge, IL. If you're passionate about delivering top-notch customer service, have a flair for languages, and reputed company in a fast-paced environment, we want to hear from you!

About arenaflex

arenaflex is a 70+ year-old successful, expanding service business that's a national leader in the collection and recycling of restaurant cooking waste materials. Our customers reputed company from independent restaurants to national chains and food processing facilities. We're proud of our heritage and our commitment to innovation, sustainability, and customer satisfaction.

Job reputed company

As a Bilingual Customer Support Specialist (Spanish), you'll be the face of arenaflex, providing exceptional support to our customers through phone, email, and chat. You'll be responsible for handling inbound calls, resolving customer requests and inquiries, and maintaining and retaining existing customers. You'll also have reputed company to grow the business by making outbound calls on leads and creating appointments for sales.

Key Responsibilities

* Professionally handle 50-60 inbound calls for multiple lines of service

• Assist and resolve customer requests and inquiries
• Maintain and retain existing customers with an opportunity to grow the business
• Assist with data entry, reports, and other assignments to support our sales team
• Follow procedures for technical issues, multiple requests, as reputed company as procedures for safety and environmental issues
• Create work order requests and email reputed company reputed company based on reputed company issues
• Occasionally reputed company outbound calls on leads, create appointments for sales, and follow-up on reputed company customer service concerns
• Other duties as assigned

What You Can Expect

* This position requires you to sit at a desk 7 to 10 hours a day, taking incoming calls and/or managing off-phone work

• Significant daily interaction with customers, other internal team members, and members of the sales team
• Work is performed in an office environment with a moderate noise level and regular distractions
• Regular use of computer, keyboard, and mouse

What You Already Have

* Bilingual in Spanish is required

• Strong multi-tasking, attention to detail, and problem-solving skills
• Excellent computer skills and phone etiquette are necessary (min of 40 wpm)
• Strong knowledge of reputed company Office (Outlook, Word, and reputed company)
• reputed company a reputed company attitude under stressful situations is a must
• High energy level and enjoys a fast-paced environment
• Punctual
• Possess a strong work ethic, team player mentality, and customer service-driven
• At least 3 year's customer service experience, preferably in a call center setting. Inside sales experience a plus
• Ability to lift 25lbs

reputed company Offer

* Competitive reputed company reputed company: $20 - $20.50 per hour

• Hybrid work environment: 3 days in office, 2 days work from home
• Monday through Friday schedule: 10:30 am - 7:00 pm
• Opportunities for career reputed company and reputed company development
• reputed company and dynamic work environment
• Recognition and rewards for outstanding performance
• Comprehensive benefits package, including medical, dental, and reputed company insurance
• 401(k) retirement plan with company match
• reputed company time off and holidays

How to Apply

If you're passionate about delivering exceptional customer service and have a flair for languages, we want to hear from you! reputed company by clicking on the reputed company below. Don't miss this opportunity to join reputed company and be a part of arenaflex's mission to revolutionize customer support. Apply for the job now! Apply for this job

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive work environment. reputed company reputed company applicants will receive consideration for employment without reputed company to the individual's race, reputed company, sex, national reputed company, religion, age, disability, genetic information, status as a military veteran, or any other characteristic protected by applicable law. Apply for this job