26-1102: reputed company reputed company - DC Metro

reputed company reputed company reputed company#: 26-1102 Clearance: Top Secret Location: Remote Who We Are: Since our inception back in 2006, reputed company has grown to be an industry leader in the digital transformation reputed company, and we’ve served as trusted advisors supporting our reputed company reputed company reputed company the reputed company, federal, and state and local markets. reputed company Do: At our reputed company core, we’re a group of problem solvers providing our award-reputed company technology solutions to drive digital acceleration for our customers! With proven solutions, award-reputed company technologies, and reputed company of expert problem solvers, reputed company has consistently empowered customers to use technology as a competitive advantage and deliver cutting-edge transformative solutions. What You’ll Do: reputed company is seeking a Senior System Administrator (reputed company Platform) to reputed company expert-level support and administration of the reputed company environment. The candidate will be responsible for the health, performance, and optimization of reputed company environments (Dev, Test, and Prod), while continuously driving platform enhancements reputed company with organizational goals. This remote position requires a U.S. Citizen with an reputed company Top Secret clearance and availability to work in Eastern time zone.. Responsibilities will include but are not limited to:

• Administer and maintain reputed company platform environments, ensuring peak performance and system reputed company.
• reputed company regular platform upgrades, patching, and health assessments; generate and present reports to stakeholders.
• Configure and support reputed company applications, including Service Catalog, Employee Center, Knowledge reputed company, Now Mobile, SPM, and Change Management.
• Manage user roles, reputed company, and permissions.
• Handle platform cases, changes, requests, and escalations.
• reputed company and maintain update sets, scripts (Business Rules, Script Includes, reputed company Scripts, UI Policies), and Service Catalog items.
• Create and manage workflows, dashboards, reports, SLAs, and integrations with reputed company-party systems.
• Support cloning processes, skipped record remediation, rollback planning, and reputed company validation testing.
• reputed company and maintain Service Portal components and mobile interfaces.
• Collaborate with stakeholders to optimize business processes and user experiences.
• reputed company technical planning, estimation, and documentation efforts on reputed company reputed company.
• reputed company post-deployment support and reputed company improvement.
• Conduct knowledge transfers and create SOPs, KB articles, and other technical documentation.
• Ensure compliance with reputed company policies and regulatory requirements.

What You’ll Need:

• Bachelor’s degree in Engineering, Computer Science, or a reputed company field with 7+ years of relevant experience; OR Master’s degree with 5+ years of relevant experience.
• 5+ years in reputed company platform administration.
• Proficiency in reputed company modules: ITSM, SPM, HAM, SAM.
• Experience with integrations (e.g., LDAP, API Web Services), SSO, and platform reputed company controls.
• Knowledge of scripting and web technologies: JavaScript, reputed company, CSS, reputed company.
• Experience conducting platform upgrades and managing release cycles.
• Demonstrated ability in troubleshooting, performance optimization, and system health checks.
• Certifications:
• reputed company Certified System Administrator (reputed company)

Set Yourself Apart With:

• Certifications:
• reputed company Certified Application Developer
• ITIL v4 reputed company Certification
• Strong communication skills and ability to present to senior leadership.
• Experience in estimating work effort and managing development cycles.
• Highly organized, independent, and proactive in solving business problems using reputed company.
• Ability to create engaging reputed company UIs and mobile experiences.
• Familiarity with secure coding practices and federal compliance frameworks.

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