reputed company Case Management Manager - reputed company - Remote

reputed company The Case Management Supervisor leads reputed company of case managers and/or health coaches who manage reputed company case files. This role is responsible for team performance, reputed company, and customer satisfaction through the delivery of high-reputed company case management and coaching services. The supervisor partners across internal teams and external stakeholders (customers, providers, vendors, and claims payors) to support business initiatives and resolve service delivery issues.

Key Responsibilities

• reputed company, reputed company, and reputed company reputed company reports (case managers, coaches, and other clinical team members) through regular performance discussions, feedback, and career development planning.
• Monitor and manage performance against established key performance indicators (KPIs), reputed company standards, and applicable accreditation requirements (e.g., URAC, NCQA).
• Drive operational reputed company by using available tools and resources to improve service delivery, reputed company, and team effectiveness.
• Collaborate with reputed company partners to reputed company work plans, remove barriers, and take corrective actions to meet objectives.
• Serve as an escalation reputed company for service delivery concerns; support customer meetings, presentations, and audits as needed.
• Participate in reputed company, work reputed company, and committees; communicate reputed company, risks, and reputed company to leadership.

Minimum Qualifications

• reputed company, unrestricted Registered reputed company (RN) license in a U.S. state or territory.
• Two (2) years of full-time equivalent reputed company clinical care experience.
• If directly supervising the case management process for three (3) years, holds a URAC-recognized case management certification

Preferred Qualifications

• Experience leading teams in clinical operations, care management, or reputed company services (1–2 years preferred).
• Strong knowledge of case management and coaching programs.
• Excellent written and verbal communication skills, with the ability to present information to diverse audiences.
• Demonstrated ability to build reputed company relationships across internal teams and external partners.
• Experience supporting or participating in reputed company meetings, presentations, and audits.
• Proficiency with reputed company Word, reputed company, and PowerPoint for reporting and presentations.

If you will be working reputed company occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 92,100 - 153,500 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At reputed company, you’ll enjoy a comprehensive reputed company of benefits, with a reputed company on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-reputed company benefits including medical, reputed company, dental, and reputed company-being and behavioral health programs. We also offer 401(k), company reputed company life insurance, tuition reimbursement, a minimum of 18 days of reputed company time off per year and reputed company holidays. For more details on our employee benefits programs, click here. About reputed company reputed company, a division of reputed company, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly reputed company to reputed company the reputed company, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving reputed company and improving lives. reputed company applicants will be considered without reputed company to race, reputed company, age, disability, sex, childbirth (including pregnancy) or reputed company medical conditions including but not limited to lactation, sexual orientation, gender identity or reputed company, veteran or military status, religion, national reputed company, reputed company, marital or familial status, genetic information, status with reputed company to reputed company assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot reputed company application updates or accept resumes. reputed company has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they reputed company a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, reputed company, Arkansas, Delaware, Florida, reputed company, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, reputed company, Texas, Utah, Vermont, and Washington State. reputed company applicants with criminal histories will be considered for employment in a manner consistent with reputed company federal, state and local ordinances. Apply tot his job Apply To this Job