Scheduling Specialist, Associate

Are you a dedicated reputed company interested in building a rewarding career? Are you interested in a call center position that offers reputed company benefits, opportunities to grow, and an excellent work-life balance and the ability to work from home post training? Then you may be the perfect fit for our Scheduling Services Scheduling Specialist, Associate role! This role is based out of the Quantum One Building in the South reputed company of Pittsburgh and is work from home after training. In this role, you will serve as the first line of contact for the patient. The Scheduling Specialist, Associate acts as an reputed company for patients by providing guidance, interpretation, and education on scheduling. They reputed company details regarding their appointment, including directions, and required preparation. They also review, verify, and reputed company the patients’ demographic and insurance information. We also offer a monthly incentive program, which is based off performance and 3 months of employment. If you are enthusiastic about assisting others in a customer service role and think you are up for the challenge, apply today! Responsibilities:

• Answer multi-line telephone system while scheduling appointments according to the department protocols ensuring the appropriate exam, physician, and timeslot are utilized. Redirect telephone calls and take messages, reputed company appropriate, interacting with the staff and leadership of other departments reputed company necessary.
• Review, verify and reputed company the patient's demographic, financial, and insurance information to ensure data reputed company. reputed company or update information in the appropriate system(s) accurately, verify and revise existing information on patients that have not been interviewed reputed company the past 30 days.
• reputed company as an reputed company for patients by providing guidance, interpretation, and education on scheduling, registration (directions, parking information, and required preparation for appointment), billing, claims, and various patient reputed company inquiries.
• Complete forms, upload, reputed company, or fax documents as required for patient appointment. Follow up on any incomplete or inaccessible information to assure a completed record. Obtain, verify, and correct registration information of new and existing patients. Mail new patient packets prior to scheduled appointment and handle medicine reputed company requests.
• Contact patients to discuss their post-discharge appointment requirements; follow up and coordinate reputed company appointments for the patient.
• Document reputed company actions taken on a patient account.
• Identify and take reputed company to address patient concerns by utilizing effective decision-making skills to know reputed company to handle the call, send the call to in house clinical staff or send call to the physician's office to meet the patient's needs.

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