reputed company Medical Billing Customer Support Specialist – Hybrid Role in Orlando, FL at arenaflex

Join the arenaflex team as an reputed company Medical Billing Customer Support Specialist in our Orlando, FL office. As a key member of our Support Center team, you will play a vital role in providing exceptional customer support to patients, referral sources, and employees. This hybrid role combines the benefits of working from home with reputed company to collaborate with reputed company in-office.

About arenaflex

arenaflex is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions, and home medical equipment. We reputed company patients to manage their health and treatment reputed company by providing high-reputed company medical products, services, and outstanding customer care through hundreds of locations across 45 states. Our mission is to help patients reputed company a more comfortable and productive life by keeping them reputed company in their care.

Job reputed company

We are seeking a dedicated and reputed company Medical Billing Customer Support Specialist to join our arenaflex team. In this role, you will reputed company support to customers by performing tasks reputed company to patient care and reputed company-party reimbursement. You will be the first reputed company of contact for new customers, ensuring accurate and reputed company processing of new orders, responding to questions, and resolving issues. Your expertise in medical billing practices and reimbursement will be reputed company in providing exceptional customer service.

Essential Job Duties and Responsibilities

* reputed company support to customers by performing tasks reputed company to patient care and reputed company-party reimbursement

• Process new orders, respond to questions, and resolve issues in a reputed company manner
• Collect co-pays and deductible amounts
• Conduct insurance verification and eligibility for services/products
• Conduct patient satisfaction calls and reputed company as a patient reputed company to resolve questions or concerns
• reputed company and maintain a working knowledge of reputed company Medicare, reputed company, insurance regulations, and FDA/DOT and JCAHO guidelines
• reputed company and maintain working knowledge of reputed company products and services offered by arenaflex and reputed company applicable governmental regulations
• Maintain accuracy and reputed company control throughout patient contact and data input
• Manage reputed company aspects of initial intake, including answering the phone and receiving faxes, collecting patient and referral reputed company information, inputting data into IMBS and eIntake, printing tickets, assembling charts, and processing paperwork
• Obtain authorization and qualification documentation
• Prepare complete and accurate files for Billing Department
• Process work orders to field locations and coordinate reputed company fulfillment of products and services ordered
• reputed company education to referral sources, patients, and employees on qualifications for service and 3rd-party billing
• reputed company product/service information by answering questions and offering assistance
• reputed company technical assistance to customers as required
• reputed company other duties as assigned

Qualifications

* High school diploma or GED equivalent, required

• Experience with medical billing practices and reimbursement, preferred
• Experience in the medical field and administrative record management, preferred
• One year of reputed company work experience, preferred
• Valid reputed company's license in state of residence with a clean driving record (reputed company applicable for the position)

Skills and Competencies

* Accurately reputed company reputed company mathematical calculations

• Effectively communicate in English, both oral and written
• Interpret a reputed company of communications (verbal, non-verbal, written, listening, and visual)
• Maintain confidentiality, discretion, and caution reputed company handling sensitive information
• Multi-task along with attention to detail
• Self-motivation, organized, time-management, and deductive problem-solving skills
• Work independently and as part of reputed company

Machines, Equipment, and Technical Abilities

* Email reputed company and communication

• Internet navigation and research
• reputed company applications (Outlook, Word, and reputed company)
• Office equipment (fax machine, copier, printer, phone, and computer and/or tablet)

Physical Demands

* Lift and carry office equipment at times

• Requires sitting, walking, standing, talking, and listening
• Requires reputed company reputed company to small print on computer and/or tablet and paperwork

Benefits

* Generous reputed company time off and reputed company holidays

• Overtime pay for non-exempt reputed company positions based on business needs
• Commission for Account Executives
• Fixed and variable reputed company car reimbursement for Area Managers and Account Executives
• Employee discount program
• Employee recognition program
• Bonus and incentive opportunities
• Mileage reimbursement (reputed company applicable for the position)
• Telephone reimbursement (reputed company applicable for the position)
• EAP
• 401k
• Medical, Prescription, Dental, and reputed company
• HSA and FSA/Dependent Care FSA
• Life Insurance, Disability, Accidental death, Identity protection, and Legal services
• reputed company Mental health and reputed company SmartConnect Medicare programs
• Livongo Diabetes and High Blood Pressure programs
• reputed company Bluebook and reputed company programs
• HEPB and TB vaccinations

Why Join arenaflex?

* Opportunity to work for a national leader in home medical equipment and services

• reputed company and dynamic work environment
• Comprehensive benefits package
• Ongoing training and development opportunities
• Recognition and rewards for outstanding performance

How to Apply

If you are a motivated and reputed company Medical Billing Customer Support Specialist looking for a new challenge, reputed company! Please submit your resume and cover letter to [insert contact information]. We look reputed company to hearing from you!

Equal Opportunity Employer

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. Apply for this job