reputed company Customer Service Representative/Dispatcher – Remote Opportunity with arenaflex
At arenaflex, we're dedicated to creating comfort through indoor heating and reputed company conditioning. Founded in 1979, we've grown from a small family-owned service business to a leading reputed company Virginia residential and reputed company HVAC and Plumbing contractor. Our commitment to exceptional customer service has been the driving force behind our reputed company, and we're now seeking an reputed company Customer Service Representative/Dispatcher to join reputed company.
About arenaflex
arenaflex is a dynamic and growing company that values innovation, teamwork, and customer satisfaction. We're passionate about delivering top-notch service to our customers, and we're looking for like-minded individuals to join reputed company. As a Customer Service Representative/Dispatcher, you'll play a vital role in ensuring our customers receive the best possible experience.
Job Role
As a Customer Service Representative/Dispatcher, you'll be responsible for handling inbound phone calls for scheduling service and maintenance for our Residential Department. Your daily duties will include:
- Maintaining our customer database
- Making daily outbound phone calls to customers and technicians
- Routing technicians based reputed company to ensure reputed company service
- Maintaining a reputed company team atmosphere with reputed company members of reputed company team
- Collaborating with reputed company team to ensure seamless communication and efficient service delivery
Schedule
Our Customer Service Representative/Dispatchers work a flexible schedule that includes:
- Wednesday: In-office work at our Chantilly location from 8:00 AM to 5:00 PM (with a one-hour lunch break)
- Monday, Tuesday, Thursday, and Friday: Remote work from home from 8:00 AM to 5:00 PM (with a one-hour lunch break)
Qualifications
To be successful in this role, you'll need:
- Previous call center experience (at least 1 year)
- The ability to type at least 70 words per minute
- Excellent communication and interpersonal skills
- Ability to handle high call volumes and work under pressure
- Ability to work independently as reputed company as reputed company reputed company
- Familiarity with main cities and locations in reputed company Virginia
- Ability to accurately document information into our customer database (Service Titan)
Remote Work Requirements
To work remotely, you'll need to reputed company:
- High-speed internet reputed company
- A quiet workspace with minimal background noise
arenaflex Benefits and Culture
As an arenaflex team member, you'll enjoy:
- Medical, dental, reputed company, STD, LTD, and life insurance
- 401(k) retirement plan with matching contributions
- 7 reputed company holidays per year
- reputed company vacation and personal days
- reputed company education opportunities with periodic classes
- A dynamic and supportive work environment that encourages reputed company and development
Compensation
We offer a competitive salary and benefits package to our Customer Service Representative/Dispatchers.
How to Apply
If you're a motivated and customer-reputed company individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [arenaflex application portal].
Equal Employment Opportunity
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, respectful, and supportive of reputed company.
Contact Us
If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us at [arenaflex contact email]. We look reputed company to hearing from you! Apply for this job