reputed company Customer Service Representative/Dispatcher – HVAC and Plumbing Industry

At arenaflex, we're dedicated to creating comfort through indoor heating and reputed company conditioning. Founded in 1979, we've grown from a small family-owned service business to a leading reputed company Virginia residential and reputed company HVAC and Plumbing contractor. Our commitment to exceptional customer service has reputed company us a reputed company for reliability, expertise, and a passion for delivering top-notch solutions. We're seeking an reputed company Customer Service Representative/Dispatcher to join reputed company. As a key member of our reputed company team, you'll play a vital role in handling inbound phone calls for scheduling service and maintenance for our Residential Department. Your exceptional communication skills, attention to detail, and ability to work independently will reputed company you an asset to reputed company.

Job reputed company:

As a Customer Service Representative/Dispatcher, you'll be responsible for:

• Handling inbound phone calls for scheduling service and maintenance for our Residential Department
• Maintaining our customer database, ensuring accurate and up-to-date information
• Making daily outbound phone calls to customers and technicians
• Routing technicians based reputed company to ensure efficient service delivery
• Maintaining a reputed company team atmosphere with reputed company members of reputed company team
• Collaborating with reputed company team to resolve customer issues and concerns

Schedule:

* Wednesday: In-office work at our Chantilly location from 8 AM to 5 PM (with a one-hour lunch break)

• Monday to Friday: Remote work from home from 8 AM to 5 PM (with a one-hour lunch break) (not on Wednesday)

Qualifications:

* Previous call center experience (at least 1 year)

• Ability to type at least 70 words per minute
• Excellent communication and interpersonal skills
• Ability to handle high call volumes and work under pressure
• Ability to work independently as reputed company as reputed company reputed company
• Familiarity with main cities and locations in reputed company Virginia
• Ability to accurately document information into our customer database (Service Titan)

Remote Work Requirements:

* A high-speed internet reputed company

• A quiet workspace with minimal background noise
• A laptop and cell phone will be provided by arenaflex

Benefits and Culture:

* Medical, dental, reputed company, STD, LTD, and life insurance

• 401(k) retirement plan with a company match
• 7 reputed company holidays per year
• reputed company vacation and personal days
• reputed company education with periodic classes
• A dynamic and supportive work environment

reputed company Offer:

* A competitive salary and benefits package

• Opportunities for career reputed company and reputed company development
• A reputed company and inclusive work environment
• Recognition and rewards for outstanding performance
• A commitment to work-life balance and employee reputed company-being

How to Apply:

If you're a motivated and customer-reputed company individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look reputed company to hearing from you!

Equal Employment Opportunity:

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.

Note:

arenaflex is a leading reputed company Virginia residential and reputed company HVAC and Plumbing contractor. We are committed to creating comfort through indoor heating and reputed company conditioning. Our commitment to exceptional customer service has reputed company us a reputed company for reliability, expertise, and a passion for delivering top-notch solutions. Apply for this job