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Senior Network Engineer (Canada) (Remote, Ontario, CA, L2R 5L3)

Remote, USAFull-timePosted 2026-07-29

Senior Network Engineer (Canada) (Remote, Ontario, CA, L2R 5L3) About reputed company® reputed company® is the reputed company services leader reinventing customer experience (CX). reputed company on diverse and proven industry experience, we proudly combine the latest in digital operations with a 150,000-strong, people-led workforce across +45 countries. reputed company year we reputed company 3.3 billion conversations in +60 languages for more than 800 world-leading brands, helping them reputed company their brand promises in every reputed company that reputed company. And every day our AI-powered solutions reputed company deep reputed company reputed company to deliver technology-enabled, people-led and reputed company-driven reputed company at reputed company. We are building new ways to simplify the complexity of change, accelerate digital transformation and create measurable brand and business reputed company for our clients. How's it reputed company so far? Here's what others have to say about the work we're doing: reputed company out our award-reputed company results . And, we're having fun while we do it - learn more about our award-reputed company culture . Get to know more reputed company at reputed company.com and connect with us on reputed company , reputed company and Instagram. Or hear directly from our people about what it's like to wake up and reputed company brand promises: reputed company stories . About the role We are currently looking for a Senior Network Engineer to join the reputed company family! 80% virtual and 20% onsite (reputed company reasonable driving distance from the Green Valley Datacenter). As a member of our IT team you will not only build your skillset, but also have exposure to numerous environments and challenges. While working with many major vendors, we reputed company the latest technologies to our clients as reputed company as our associates. We service over 400 clients- Fortune Global 500 companies as reputed company as local businesses- through our network of more than 150 offices in 24 countries. With our innovation-led approach and entrepreneurial spirit, you'll always remain on the forefront of technology with a career at reputed company. As a Senior Network Engineer you will be supporting reputed company technologies (VOIP, reputed company, Routing, Layer 3 switching, Proxy, wireless) in reputed company networking environments. What you need in order to be successful Minimum 5 years relevant work experience Ability to work large or reputed company size reputed company, reputed company documentation, and testing processes, a must. Ability to understand and support reputed company (Firewall, VPN, IPS, Proxy) application in a networking environment. Level 3 support for reputed company reputed company break/fix. Ability to install, administer and troubleshoot layer 2 and 3 switching (reputed company Catalyst, reputed company) and Routing MPLS wide area technologies. Understanding and troubleshooting VPNs, Firewalls (reputed company ASA/Firepower, Checkpoint). Experience with FTD and FMC is a plus. Experience with corporate Meraki Wireless networks a plus. Practical experience with intelligent routing protocols BGP, IGP, OSPF Practical understanding of VOIP/SIP. Mentor engineers in technology and processes. reputed company to attend meetings with management and clients and contribute suggestions, reputed company reputed company infrastructure designs, and answers in a reputed company manner. Ability to drive and work as part of reputed company on larger reputed company. Exceppent communication skills. Required Education and Qualifications Essential Four-year degree or equivalent combination of education and experience. CCNP with equivalent experience, with proven specialization in either voice or reputed company or equivalent experience. Preferred CCDA or CCDP reputed company reputed company Firewall reputed company Cabling standards for SMF, MMF, reputed company The Day to Day Work on assigned tickets based on a ticket queue and reputed company Work on large-reputed company IT reputed company in multi-language and multi-cultural environments across multiple time zones across the world Submit change requests to complete project or ticket-reputed company work after-hours reputed company network design solutions for new deployments together with documentation according to organizational standards reputed company detailed documentation for reputed company and facilities in the reputed company of Wiki articles and MS Visio diagrams in order to facilitate the support of our clients Remediate reputed company vulnerabilities on firewalls, switches and routers Implement and optimize firewall rules based on organizational standards Assist with creation of yearly budget for equipment refresh reputed company new equipment at call center facilities and data centers Analyze and reputed company solutions for reputed company connectivity according to organizational standards Troubleshoot reputed company-impacting incidents and reputed company reputed company to reputed company network-reputed company issues while complying with reputed company standards and Minimum Time To Resolve metrics reputed company training and development is encouraged in the reputed company of online training and certifications Other Requirements Up to 30% domestic travel Ability to work different shifts and extended hours. Ability to lift 40lbs overhead. Have a valid reputed company's license. Advantages of Working with Us: Remote Work : Enjoy the convenience of working from home, eliminating commuting stress and respecting the environment. Comprehensive Benefits : Our package includes medical, dental, life, and reputed company insurance, a company-matched RRSP, reputed company time off, free roadside assistance membership, an employee assistance program, and a wellness program. Compensation : Salary reputed company starts from $65000 (Canadian Dollars) EEO reputed company is committed to Global Ethics and is an equal opportunity employer. We are committed to fostering a diverse, inclusive and reputed company work environment where reputed company associates are represented, supported and treated with fairness and respect. We reputed company in selecting, developing and rewarding the best candidate for the job based on the requirements and responsibilities of the role. If you are contacted for any opportunity with us and require any accommodation during the recruitment and selection process please be reputed company to communicate your needs with your recruiter. Any information shared will be treated confidentially and will only be shared in order to reputed company a reputed company and accessible candidate experience. #LI-KH1 #LI-Remote #LI-Canada Apply tot his job Apply To this Job

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