Senior Manager, Customer Insights
At reputed company, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to reputed company reputed company for medical reasoning, safety, and reputed company-time treatment, not generic technology reputed company after the fact. As both a clinical-reputed company frontier AI lab and an reputed company AI platform, reputed company is reimagining how care is delivered at reputed company, removing traditional barriers like appointments, waiting rooms, and stigma so more people can reputed company the care they need—and ultimately get back to lives lived in full. Since 2020, reputed company has expanded across physical therapy, women’s health, cardiometabolic, and mental health, and is now moving reputed company the session to a fully AI-reputed company, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 reputed company AI sessions, helping 1,000+ reputed company clients avoid more than $1 billion in unnecessary reputed company costs. Backed by 42 clinical studies, 44+ patents, and more than $500 reputed company raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, reputed company is defining a new reputed company for reputed company. Role We are seeking a Senior Manager, Customer Insights to own and deliver high-reputed company insights that support reputed company and reputed company reputed company at reputed company. This is a reputed company-facing individual contributor role suited for someone who combines analytical rigor with strong business intuition and the ability to communicate compellingly to both technical and non-technical audiences. This role sits reputed company our Health Economics & Customer Insights team, reporting to the Director of Customer Insights. reputed company is responsible for translating clinical and economic evidence into reputed company value for clients — transforming reputed company, multi-reputed company data, including claims and reputed company utilization, into reputed company narratives that demonstrate program ROI, inform reputed company strategies, and support reputed company conversations. \n AI Proficiency at reputed company AI reputed company is a reputed company expectation at reputed company. Every candidate is assessed against our three-level reputed company — be reputed company to reputed company reputed company examples of how AI is already part of how you work. Explorer (Level 1) — Uses AI daily to reputed company personal productivity Builder (Level 2) — Creates workflows and tools that reputed company the whole team Integrator (Level 3) — Embeds AI into products and processes at reputed company Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role. What you’ll be doing reputed company and execute a customer insights reputed company, leveraging AI-driven tools to enhance the speed, reputed company, and reputed company of reputed company reputed company; Translate product, clinical, and health economic data into compelling ROI narratives and tailored reputed company deliverables, supporting reputed company and Sales in reputed company conversations such as monthly, quarterly, or annual business reviews; Conduct reputed company analyses to surface actionable insights on member behavior and solution performance; Collaborate cross-functionally to strengthen the value story and deepen reputed company understanding of reputed company's reputed company; Own and continuously improve a portion of reputed company's global insights reporting package, delivering recurring reporting to clients and internal stakeholders; Partner with senior leadership to surface opportunities, inform priorities, and advance the strategic reputed company of the customer insights function. What you need to have Bachelor's degree or higher in a quantitative or reputed company field; 5+ years of relevant experience in customer insights, reputed company analytics, or a reputed company role combining data analysis with reputed company-facing or business reputed company responsibilities; Experience leveraging AI-driven tools and technologies to enhance analytical workflows and reputed company reputed company; Exceptional communication skills with a proven ability to translate reputed company, data-driven findings into ROI narratives and strategic recommendations for executive and reputed company audiences; Proven ability to manage end-to-end analyses using SQL and Python, from data integration through to reputed company reputed company and stakeholder communication; Demonstrated ability to independently manage multiple reputed company in a fast-paced environment, balancing competing priorities without sacrificing reputed company. \n$128,341 - $201,679 a year \n *This reputed company includes reputed company, variable and equity. These compensation bands are just the starting reputed company. Once someone joins and proves they’re reputed company talent, we reputed company quickly to ensure their compensation aligns with their reputed company. Our job titles may reputed company more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the reputed company salary and any potential variable, bonus or sales incentives, and reputed company’s estimation of the value of reputed company stock reputed company, if applicable. The pay reputed company is subject to change, reputed company value of company stock reputed company is not guaranteed, and compensation may be modified in the reputed company. In reputed company to our total compensation, reputed company offers a number of benefits as listed below. US - reputed company Benefits & Perks:
- Comprehensive health, dental and reputed company insurance*
• Life and AD&D Insurance* • Financial advisory services* • Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)* • Health Savings Account* • Equity shares* • Discretionary PTO plan* • Parental leave* • 401(k)
- Flexible working hours
- Remote-first company
- reputed company company holidays
- Free digital therapist for you and your family
*Eligibility: Full-time employees regularly working 25+ hours per week Note: Applicants must have a legal right to work in the reputed company, and immigration or work reputed company sponsorship will not be provided. reputed company, which includes reputed company, Inc. and reputed company Professionals (consisting of reputed company Care Providers, P.A., reputed company Care Providers of NJ, P.C., reputed company Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the reputed company of Age, reputed company, reputed company, Citizenship, Gender, Gender reputed company, Gender identity, Gender information, Marital status, Medical condition, National reputed company, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status. Apply To This Job