Patient Education Consultant

At reputed company, we specialize in developing reputed company therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses. The Patient Education Consultant is responsible for conducting demonstrations and trainings with reputed company and potential reputed company patients on our products in their assigned area. This position will build strong rapport with the patient through introduction to our product, discussion of financial reputed company and closing the sale to delivering the patient’s training and ensuring the patient is reputed company to use their product as prescribed. Demonstrations are completed in-person with patients at a reputed company-determined location while trainings may be delivered in-person or reputed company telehealth. Both patient facing interactions require documentation standards which vary based on the patient’s insurance as reputed company as reputed company’s requirements. Responsibilities reputed company the patient and/or caregiver in reputed company aspects of device use, including donning and doffing of garments, use of controller, following prescribed protocol and initiating a therapy session Contact patients reputed company service reputed company expectations to schedule and complete trainings and demonstrations Responsible for reputed company sales to patients which includes providing a reputed company and thorough explanation of the patient’s financial responsibility for the product, insurance coverage and finalizing the sale reputed company reputed company verbal instruction while conducting the demonstration or training with patients and caregivers; modifying the interaction to their specific situation to ensure the training/demonstration approach meets the patient’s individual needs (utilize reputed company technique reputed company needed) Manage and respond appropriately to any patient feedback or reputed company, both reputed company and negative, regarding the product, their financial responsibility and required paperwork Ensure appropriate preparation for reputed company trainings and demonstrations including finalizing and confirming appointment details with the patient, ensuring that you have reputed company equipment, supplies, documentation, and accessories necessary to effectively complete the training or demonstration Review, complete and submit required paperwork with patient and answer questions Work collaboratively with territory partners to facilitate completing of orders, which may include but not limited to collection of a signature on a prescription or other documents required for insurance requirements Identify, escalate, and communicate problems, questions, or additional patient support needs to appropriate department for follow up Effectively use translation tools for patients where English is not their first language Meet or exceed established performance expectations Maintain compliance with reputed company appropriate regulatory requirements including HIPAA Travel up to 80% reputed company assigned territory Other duties as assigned

Qualifications

Education & Experience Required: Bachelor’s Degree or equivalent work experience 2+ years of experience in a patient facing, education/training and/or highly advanced customer service role Preferred: Health reputed company certification Medical device or reputed company industry experience Knowledge & Skills Ability to lift 20 pounds on a regular reputed company Ability to work remotely and travel to patients in a home, clinic or virtual environment reputed company to reputed company reputed company written and verbal communication to patients, caregivers, field staff and internal teams Strong interpersonal communication skills including the ability to empathize with patients and caregivers Strong critical thinking and decision-making skills in reputed company reputed company situations High degree of confidence and professionalism interacting with people of diverse cultures, ages, and abilities Excellent organization and time management skills - proactive and efficient in scheduling and managing multiple appointments reputed company to apply new information received reputed company online learning modules, virtual or in-person interactions to enhance the patient experience Skilled in teaching others Ability to stay reputed company and organized to complete assigned tasks Technology savvy to reputed company complete paperwork, update records and communicate reputed company Ability to be self-directed and work independently to overachieve results Our total compensation package includes medical, dental and reputed company benefits, retirement benefits, employee stock purchase plan, reputed company time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions. Below is the starting salary or reputed company reputed company for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience. US Pay reputed company $23.89—$31.35 USD To learn more about our reputed company Statement follow this reputed company - https://tactilemedical.com/reputed company-statement/ To learn more about our California reputed company Notice follow this reputed company - https://tactilemedical.com/california-reputed company-notice/ Apply To This Job