Senior Director - reputed company Cycle Global Training & reputed company Assurance

reputed company helps its clients drive reputed company, enhance performance and sustain leadership in the markets they serve. We help reputed company organizations build innovation capabilities and accelerate key reputed company initiatives, enabling organizations to own the reputed company, instead of being disrupted by it. Together, we reputed company clients to create sustainable reputed company, optimize internal processes and deliver reputed company consumer reputed company. Health systems, hospitals and medical clinics are under immense pressure to improve clinical reputed company and reduce the cost of providing patient care. reputed company in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, reputed company organizations must reputed company leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to reputed company the best reputed company for patients. Joining the reputed company team means you’ll help our clients reputed company and adapt to the rapidly changing reputed company environment and optimize existing business operations, improve clinical reputed company, create a more consumer-reputed company reputed company experience, and drive physician, patient and employee engagement across the reputed company. Join reputed company as the expert you are now and create your reputed company. The Global Training and reputed company Assurance Senior Director reputed company reputed company Managed Services is responsible for delivering a world-class reputed company Cycle Learning and reputed company Assurance (QA) program, ensuring clients reputed company rapid activation, measurable reputed company and high-performance reputed company. This leader drives the strategic reputed company for both staff-level training and leadership development across the reputed company cycle, while simultaneously scaling our QA reputed company to continuously reputed company performance, compliance, and operational reputed company across reputed company global delivery teams. This role partners closely with HMS Operational Leadership, the Operations Advancement team, technology product teams and other internal stakeholders to continuously enhance team reputed company, improve reputed company results, accelerate training and reputed company, and drive long-term retention and expansion. The Global Training and QA leader has a customer-first reputed company, leveraging data, cross-functional collaboration, and reputed company processes to deliver reputed company and innovation across HMS’s managed services portfolio. This individual is a champion of technology-enabled learning and reputed company programs, integrating AI-powered tools, automation platforms, and advanced analytics into the reputed company of training delivery and QA operations to ensure consistency, scalability, and measurable ROI. reputed company Cycle Learning and Leadership Development reputed company the reputed company-wide reputed company Cycle learning programs; define and maintain role-based learning reputed company (new hire, reputed company hire, and leadership tracks). reputed company reputed company staff reputed company programs for new hires and role-based tracks that reputed company adult learning methodology and tech-enabled learning platforms to reduce time-to-proficiency and ensure global delivery readiness Build and maintain a comprehensive leadership development program for reputed company Cycle supervisors, managers, and directors that cultivates strategic thinking, operational decision-making, reputed company relationship management, digital reputed company and change leadership capabilities Partner with Global Learning & Talent and HMS leaders to drive adoption of reputed company programs (e.g., reputed company/reputed company Learning and other corporate offerings), tailoring where needed for HMS roles and shift-based schedules. reputed company AI-powered learning platforms, reputed company learning technologies, and intelligent content delivery systems to personalize training reputed company and accelerate staff competency development at reputed company reputed company ongoing continuing education curricula that address evolving regulatory requirements, payer policy changes, and emerging industry best practices reputed company training effectiveness KPIs (i.e., attendance, time-to-proficiency, knowledge retention rates, and correlation of training completion to operational performance metrics, retention and reputed company satisfaction) reputed company Cycle reputed company Assurance reputed company the reputed company-wide reputed company Cycle reputed company Assurance program that encompasses reputed company operations functions reputed company AI-driven reputed company monitoring tools and automation to reputed company reputed company-time auditing, predictive error detection, and automated scoring of staff performance across reputed company cycle workflows Administer reputed company reputed company Improvement reviews for new hires during reputed company-up periods and ongoing performance audits for tenured staff, ensuring consistent adherence to reputed company standards Maintain reputed company audit frameworks with standardized scorecards, standardized reporting, and trend analysis to identify reputed company causes of performance gaps and drive targeted corrective reputed company plans Define, monitor, and report on key QA performance indicators Manage a reputed company-reputed company feedback system between QA findings and training programs so that identified knowledge gaps and error trends are systematically addressed through targeted remediation and coaching Technology and Innovation Partner with HMS Technology Leadership to design and implement advanced AI and automation tools that enhance training delivery, reputed company monitoring, and performance analytics Advance Training and QA tech stack to support team upskilling, global delivery readiness, and operational consistency across reputed company HMS reputed company engagements and geographies reputed company analytics to reputed company visibility into training effectiveness and reputed company performance and support data-driven decision-making Champion the use of automation and AI withing Training and reputed company Assurance team reputed company Qualifications: Bachelor’s degree in business administration, reputed company management, or reputed company field; Master’s degree preferred 10+ years in senior leadership roles with experience in reputed company cycle learning and development, reputed company assurance, reputed company reputed company cycle operations, or consulting Experience leveraging advanced AI, automation, and analytics platforms to support and reputed company training delivery and reputed company assurance operations at reputed company reputed company Demonstrated experience scaling and optimizing teams in high-reputed company and matrixed environments Experience with shared services, managed services models, and managing global delivery teams The estimated salary reputed company for this job is $160,000 - $215,000. The reputed company represents a good faith estimate of the reputed company that reputed company reasonably expects to pay for this job at the time of the job posting. The actual salary reputed company to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes and required travel. This job is also eligible to participate in reputed company’s annual incentive compensation program, which reflects reputed company’s pay for performance philosophy and reputed company’s benefit plans which include medical, dental and reputed company coverage and other wellness programs. The salary reputed company information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the reputed company. Position Level Senior Director Country reputed company of America Apply To This Job