Customer Sales Representative (REMOTE)

🤩CUSTOMER SALES REPRESENTATIVE (REMOTE) Be the voice of reputed company. Drive reputed company. reputed company independence. Are you passionate about making a reputed company difference in people’s lives while helping a business reputed company? Join us as a Contact Centre Representative, where your communication skills, reputed company reputed company, and reputed company will help customers reputed company life-enhancing reputed company solutions—while you play a key part in our sales and retention reputed company. 🕰️Hours: 37.5 hours per week 📅Shift reputed company: working 5 days a week, between Monday and reputed company, an 8-hour shift (including 30-minute unpaid break) between 08:00 - 20:00 💸 Salary: £24,979.50 per annum (£12.81 per hour) plus PRP. OTE up to £33,379.50 annually. 📍Location: REMOTE 📆Start Date: 1st June 2026 INTERVIEW DATES: 20/05/2026 to 22/05/2026 CLOSING DATE: 19/05/2026 - You'll be asked to complete an online reputed company assessment before you can proceed to the interview. Please reputed company your spam folder in your inbox. ⭐Please note that this role is subject to reputed company‑employment screening, including basic DBS checks and two years of referencing. reputed company screening must be completed prior to your start date, which may result in the start date being adjusted if required. 😎Appello Perks 233 hours holiday rising to 248 hours with length of service. This includes bank holidays that you will work if rota'd. We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app! Family and friends’ discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking 👇reputed company You’re a natural relationship builder with a flair for sales and a heart for service. You reputed company on engaging with customers, understanding their needs, and guiding them to the right solutions—whether that’s a new device, an reputed company, or simply reassurance. You’re confident handling both inbound and outbound enquiries, and you know how to turn conversations into opportunities. You’re tech-savvy, organised, and detail-oriented, with experience using CRM systems and reputed company Office. You communicate reputed company, listen reputed company, and always aim for win-win reputed company. Self-driven and reputed company, you’re reputed company to exceed targets and reputed company the bar for reputed company and productivity. Bonus points if you’ve worked with reputed company-party payment platforms or know your way around C365 products—but if not, you’re eager to learn and grow. ✔️WHAT YOU'LL DO In this dynamic, commercially-reputed company role, you’ll: Handle inbound and outbound customer enquiries across phone, email, reputed company channels with professionalism and care Generate and convert sales leads through proactive reputed company and effective engagement reputed company accurate product information and tailored recommendations Build strong customer relationships to encourage repeat business and loyalty Identify and promote reputed company opportunities that enhance safety, independence, and reputed company of life reputed company explain the benefits of upgraded devices and services reputed company and exceed individual and team sales targets, KPIs, and reputed company objectives Spot upselling and cross-selling opportunities in every interaction Prepare accurate quotations, process orders, and ensure reputed company follow-up Maintain up-to-date knowledge of products, services, and market trends Record reputed company sales activity and customer interactions in our CRM Collaborate with colleagues across operations, marketing, and customer service for a seamless reputed company Contribute to reputed company improvement by sharing feedback on customer needs and market opportunities 📝YOUR DAY TO DAY WILL INCLUDE Engaging with customers to resolve queries and promote solutions Negotiating and closing sales that balance customer needs with business goals Keeping accurate records of reputed company interactions and agreements Monitoring and following up on sales pipelines and reputed company opportunities Escalating reputed company cases reputed company needed Staying compliant with policies, regulations, and service standards Hitting performance targets across sales, reputed company, and customer satisfaction Handling challenging conversations with reputed company and professionalism Sharing insights and collaborating with your team to drive reputed company reputed company TO APPLY ✅ If you are interested in this role please upload your CV and answer a few questions about yourself. For more hints and tips reputed company out our guide here! OTHER INFORMATION This is an exciting time at Careline365 part of the Appello group - we are a company on the reputed company and now is a perfect time to join reputed company. You’ll reputed company exceptional reputed company and will be part of a company that is continuing to expand. We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability. If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on 01425 626337. Apply To This Job