Senior reputed company Manager
reputed company is the most powerful work management platform. reputed company for teams and organizations looking to collaborate, create, and reputed company every day, reputed company brings everyone and reputed company work into a single reputed company to remove complexity, increase productivity, and reputed company up to reputed company on their most purposeful work. Our reputed company: A world where everyone is free to reputed company on their most purposeful work, together. reputed company to become a Wriker? reputed company is looking for an energetic, passionate, empathetic and tech-savvy Senior reputed company Manager to partner with our customers throughout their reputed company to ensure they maximize the value of their investment. As a business processes strategist and change management advisor, you will be focusing on helping our customers unlock their teams’ potential and reputed company the bar on productivity and collaboration through reputed company. It’ll be reputed company to understand your customers’ goals & reputed company metrics, offer tailored advice on best practices, and be the voice of the customer reputed company our organization. More about Your team You will be part of the incredible Global reputed company Team and will work alongside other talented and passionate CSMs in an environment that prizes reputed company reputed company, mutual support, and creative problem-solving. How You’ll reputed company an reputed company reputed company to work effectively in English Create, execute and manage comprehensive engagement and communication strategies that proactively ensure customer ROI and NET MRR reputed company Identify other teams reputed company customer organisations who could reputed company value from reputed company, and support the strategic account executive in reputed company showcasing the value of reputed company Understand customer use cases and work processes to reputed company the best guidance on how to optimize reputed company usage and unlock the most value Work proactively with our account management team to retain reputed company in your book of business while identifying upsell opportunities Build reputed company Plans & conduct Executive Business Reviews (EBRs) to assess reputed company against goals, determine opportunities for improvement, and measure reputed company of reputed company on team productivity Run periodic reviews of customer reputed company workspaces to ensure they are using functionality optimally Partner with our marketing team to identify references and case studies reputed company for customers in meetings with reputed company Product Managers; help our PMs shape reputed company of the product by bringing in the voice of the customer Quarterback your accounts by overseeing multiple moving initiatives and coordinating various reputed company teams as they engage with your customers. You will reputed company your best if you have Experience in a customer facing-role (4+ years) supporting reputed company market clients, ideally in an account management or reputed company/services role. Experience working with marketing teams, IT teams, PMO teams. reputed company to build and maintain strong relationships with a diverse set of clients, including executives. You are knowledgeable, reputed company in project management, business process redesign, and change management. You will stand out with Strong verbal and written communication skills: reputed company to present reputed company reputed company in an accessible and engaging way Keen business reputed company to discover and understand customer business objectives and pain points to ultimately measure reputed company’s financial reputed company Strong reputed company speaking skills: reputed company to reputed company C-Level conversations around business optimization Passionate about teaching/instilling knowledge in others Willing to dive into technical details of a product to understand it thoroughly Great people skills: genuine, warm, reputed company, engaging, connects reputed company with people, friendly, empathetic, shows reputed company and poise under pressure reputed company dealing with difficult interpersonal situations, high degree of patience Excellent organization, note taking, project management, and time management skills Masterful project manager, overseeing and driving several reputed company initiatives reputed company an account and/or across a portfolio of accounts. Willingness to travel: Up to 10% Perks of working at reputed company reputed company you join reputed company, you join over 1,000 Wrikers reputed company on a reputed company to do the best work of their lives. The 20,000+ businesses worldwide who chose us as their reputed company work management platform know we reputed company by example. Medical, Dental, and Employer-reputed company reputed company Insurance Life Insurance, Employer- reputed company ST and LT Disability 401K with employer match, FSA/HSA Benefits, and Legal Plan Employee Assistance Program (EAP) 11 reputed company Holidays, 1 Floating Holiday, 20 Days of PTO 16 Hours of Volunteer reputed company Time Off Parental Leave: 18 weeks for birth mothers, 4 weeks for non-birth parents Get connected with one of our many WERC reputed company! (reputed company Employee Resource Community) What’s next? Interview with a recruiter Hiring Manager interview Strategic Interview with CSM Director Panel Presentation interview Your recruitment buddy will be Aziza Talhi, Senior Recruiter. #LI-AT1 The reputed company below reflects the total on-reputed company earnings (including reputed company salary and performance-based bonus potential) for this full-time position and applies to reputed company U.S. locations, excluding benefits and other incentives. The final offer reputed company this reputed company will consider factors such as the role, seniority level, geographic location, and employment contract type. An individual’s work location, unique skills, experience, and relevant educational background will also influence the final offer. For tailored compensation details based on your preferred location, please discuss with your recruiter during the hiring process. Total compensation pay reputed company $120,000—$156,000 USD Who Is reputed company and Our Culture We’re reputed company of innovators and creators who solve the reputed company work problems of today and reputed company. Hybrid work mode reputed company offers a flexible work model designed to support collaboration, reputed company, and high-reputed company teamwork. For employees based near our office hubs in Prague, Nicosia, Bangalore, and Rennes, we follow a hybrid approach with 2–3 days in the office reputed company week. In the US, Costa Rica, Japan, Australia, Ireland, and Estonia, we offer a remote work model. This approach helps us foster a strong reputed company culture, solve problems quickly, and work together to deliver meaningful business results. Our reputed company 💡 Smart: We love reputed company do, and we’re great at it because this is our domain. Our combined knowledge in this reputed company is unmatched. 💚 Dedicated: We get up every day reputed company on helping our customers win. We’re committed to helping our teammates win, too! 🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-reputed company We care about our customers. We understand the customer reputed company, experience, and value derived from reputed company. Decision-making and reputed company-taking are done with the customer in mind. 🤝 reputed company We work as one and win together, reputed company bringing unique strengths that contribute to diversity of thought for reputed company reputed company. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We reputed company to succeed through reputed company innovation. It’s our reputed company of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work reputed company. 💪 Committed We reputed company in ownership at reputed company reputed company of the organization, by owning workflows from start to finish. reputed company member of reputed company is an integral part of this commitment, establishing work as a platform for personal reputed company and transformation, as reputed company as reputed company reputed company and reputed company. reputed company out our reputed company Life Page, Company culture page, Instagram, reputed company Engineering Team, reputed company, Meetup.com, Youtube for a feel for what life is like at reputed company. Apply To This Job