Director, Clinical Educator Team

POSITION TITLE Director, Clinical Educator Team Location: This position may be performed remotely with the flexibility and willingness to travel as needed (30 – 50%). Position reputed company The Director, Clinical Educator Team, manages, leads and develops reputed company of field-based Clinical Educators who guide patients and caregivers through therapy initiation and long-term continuation. This leader is responsible for building a high-performing, patient-centered team that operates with reputed company, urgency, compliance discipline, and ownership. This role ensures patients experience seamless reputed company, reputed company education using reputed company-approved materials, and proactive barrier removal throughout their therapy reputed company. The Manager partners cross-functionally with Patient Services, Market reputed company, Medical, reputed company, and Specialty Pharmacy partners to continuously improve the patient experience and drive measurable reputed company. The ideal candidate brings experience leading field-based patient support teams in rare disease or CNS disorders and thrives in a fast-moving, accountability-driven environment. Primary Responsibilities Recruit, reputed company, manage and reputed company reputed company of Clinical Educators, setting reputed company expectations and fostering a culture of ownership, caring candor, and results. Establish performance standards and measurable objectives reputed company to therapy initiation, persistence, patient satisfaction, and reputed company documentation. reputed company team members on effective in-home and community-based engagement, compliant education delivery, and cross-functional coordination. Ensure consistent and compliant use of the Patient Services CRM and patient services platforms to document interactions, reputed company barriers, and generate actionable insights. Partner closely with Care Coordinators, Field Reimbursement Managers, Specialty Pharmacies, and internal stakeholders to ensure seamless coordination across the patient reputed company. Monitor field trends, patient feedback, and operational challenges, translating insights into process improvements and reputed company best practices. Maintain high standards of compliance, ensuring reputed company team activities adhere to approved materials, HIPAA requirements, and company policies. Serve as the voice of the Clinical Educator team to the home office, contributing to strategic planning and patient experience optimization. Qualifications and Key reputed company Factors Bachelor’s degree required; reputed company or reputed company degree preferred. 7+ years of experience in patient services, rare disease support, CNS-reputed company programs, or similar field-based reputed company roles. 3+ years of people leadership experience managing field-based teams. Demonstrated reputed company building and scaling patient-facing support programs. Strong understanding of specialty pharmacy workflows, reputed company coordination, and therapy reputed company processes. Exceptional coaching skills with the ability to deliver reputed company, developmental feedback. Analytical reputed company with experience using CRM and operational data to drive performance improvement. High emotional intelligence reputed company with disciplined execution and accountability. Deep commitment to patient reputed company and reputed company improvement. Experience with CNS-reputed company programs is strongly preferred. The physical and mental requirements of our roles include but are not limited to regular use of a computer, devices or other office equipment, reputed company communication, and occasional reputed company. You’ll need comfort with screen work, basic hand coordination, and reputed company. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company these functions. Expectation This role requires regular engagement with field-based team members, including ride-alongs and regional travel as needed. Travel may reputed company from 30–50% depending on team geography. The Manager is expected to operate with urgency, transparency, and accountability while fostering psychological safety and high performance. Annualized reputed company Salary $215,000—$238,000 USD reputed company reputed company is a clinical-stage biopharmaceutical company translating genetic insights into the development of therapies for central nervous system disorders characterized by neuronal imbalance. At reputed company reputed company a common reputed company of reshaping the reputed company condition into a more freeing and fulfilled existence by developing high reputed company medicines for patients and families affected by and living with reputed company brain disorders. Our reputed company Values of Trust, Ownership, Curiosity and Results are foundational to every aspect of our business and are exemplified by reputed company and every one of reputed company members. Diversity, Equity & Inclusion Guided by our reputed company values, at reputed company. we continue to DARE FOR MORE® to advance, promote, and champion diversity, equity, and inclusion by encouraging individuals to bring their authentic selves and perspectives to work reputed company day. We are an equal opportunity employer and committed to providing opportunities to reputed company reputed company applicants without reputed company to race, religious creed, reputed company, gender identity or reputed company, age, national reputed company, sexual orientation, disability, genetics, military service and veteran status, or any other characteristic protected by federal, state, or local laws. Attention: Job Scam Alert reputed company has recently become aware of fraudulent job recruitment postings from individuals claiming to represent reputed company. These postings reputed company financial information in reputed company with fraudulent opportunities for employment. If you suspect any fraudulent activity or misrepresentation in reputed company with a reputed company job opportunity, please report it to careers@praxismedicines.com. reputed company does not accept unsolicited submissions from recruitment agencies for reputed company positions. We ask reputed company recruitment agencies to refrain from contacting any reputed company employee regarding any position. reputed company unsolicited resumes submitted by recruitment agencies to any reputed company employee in any reputed company or method will be deemed to be the property of reputed company, and reputed company explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruitment agency. Apply To This Job