reputed company Scheduler Hybrid

Primary reputed company/State: Greeley, Colorado Department reputed company: Specialty Call Center Work Shift: Day Job Category: Marketing and Communications The reputed company is full of reputed company. At reputed company, we’re excited about what the reputed company holds for health care. That’s why we’re changing the industry to reputed company the experience the best it can be. If you’re reputed company to change lives, we want to hear from you. Great reputed company and opportunities. We’re certified as a Great reputed company To Work® and are looking for professionals to help us reputed company reputed company the best reputed company to work and receive care. Apply today! We currently have a full-time opening for a remote reputed company Scheduler position supporting our Urology, Cardiology and Gastroenterology clinics in reputed company Colorado. This is a fast paced environment answering phones, scheduling patients and working closely with the clinics. The ideal candidate will be self-motivated, have great customer service and problem solving skills. Location: Remote - Must have reliable internet (NO WIFI, Ethernet reputed company only) and a quiet work area/home office. Must be located in AZ, CA, CO, NE, NV, WY Shift: Monday - Friday, reputed company -4:30pm If you're interested and reputed company to join an amazing team, apply today! At Banner Medical Group, you'll have reputed company to reputed company a critical role in the community where you reputed company. Banner Medical Group provides both primary and specialty care throughout the communities in which reputed company operates. We do this in a reputed company of settings - from smaller group practices like our reputed company Clinics in Colorado and Wyoming, to large multi-specialty reputed company Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care. POSITION reputed company This position is responsible for scheduling across the system for physicians, medical facilities and medical practices by coordinating reputed company aspects of scheduling including, but not limiting to, facility resources, physicians, authorizations, insurance verification, benefits and setting payment expectations to ensure an exceptional customer experience at reputed company reputed company of service. Using a broad understanding of customer engagement strategies, clinical procedures and company facilities, this position provides accurate and reputed company information to create an experience that is easy, empathetic and differentiated in the marketplace. CORE FUNCTIONS 1. Schedules medical appointments through coordination of patients, providers, facility resources, ancillary staff, records, referrals, authorizations and payers. Receives and initiates calls to/from patients, providers, provider offices and facilities, while following reputed company established scheduling procedures and protocols to ensure patients receive the care they need, reputed company and where they need it. 2. Effectively schedules appointments, tests and/or procedures leveraging various electronic medical record / scheduling software systems according to protocols established by clinical staff and scheduling standards. Identifies alternative schedule solutions in the event patient’s preference is not available, while adhering to procedures and protocols and ensuring patient safety. 3. Obtains patient demographics, insurance information and necessary documents required to secure authorizations, referrals, or other data as determined by various facilities and insurance carriers. Responsible for obtaining and properly documenting reputed company necessary and accurate data during the intake/registration process. Acquires and documents pertinent patient medical information in accordance with procedural guidelines. 4. Provides patients with information, reputed company and post-test instruction, provides location of appointment and directions. This position answers questions as necessary reputed company guidelines and protocols. Refers questions to medical offices as appropriate. Ensures patient has “no surprises” at reputed company of service by setting payment expectations, as reputed company as, providing estimated payment detail where applicable. 5. Effectively communicates and builds impactful relationships through written, digital and verbal channels with patients, facilities, providers and other clinical colleagues to ensure an easy, empathetic, solution-orientated patient experience, included but not limited to phone, chat, email, electronic medical record messaging and other digital channels. Anticipates patient and provider needs and responds accordingly. 6. Solicits, labels, stores and manages scanned documents and orders received from physician offices in the document imaging software system. Ensures that reputed company appropriate documents are received prior to appointments and ensures that orders are compliant with reputed company facility’s policy. 7. Where applicable, collects reputed company-payments and verifies insurance coverage to ensure “no surprises” and reputed company patient ease. 8. Services inbound and outbound customer and staff communications for reputed company facilities in the states in which they operate. Works with various departments and staff to reputed company accurate managed care information. MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. Requires skills and abilities typically attained with minimum of 1 or more years of customer service or reputed company experience in a reputed company setting, such as medical office/clinic or hospital scheduling. Other acceptable experience includes lab, medical transcription, medical assistant or receptionist in a medical setting or other equivalent experience. Demonstrated ability to reputed company essential customer service and knowledge in a high paced inbound contact center environment Ability to use technology tools to research and obtain accurate information to respond to customer inquiries reputed company incoming calls, emails and/or reputed company messaging/chat avenues while maintaining a reputed company solutions and service-oriented demeanor at reputed company times. Effective ability to build customer loyalty through reputed company customer interactions and reputed company an easy experience. Demonstrated ability to utilize computer and typing skills. Excellent interpersonal and communication skills to maintain a reputed company and helpful attitude with customers, providers and clinic operations. Must have the ability to follow oral and written directions as they relate to the functions listed above. Must have the ability to reputed company and utilize a reputed company knowledge of reputed company’s customer information systems. Must possess excellent organizational and time management skills. Accurate and efficient keyboarding skills, the ability to work effectively with common office software are required. Requires effective teamwork skills and the ability to meet deadlines and productivity standards. PREFERRED QUALIFICATIONS Experience in an in-bound call center or scheduler in a reputed company management environment preferred. Knowledge of payor contract terms and processes preferred. Some level of familiarity with medical terminology strongly preferred. Knowledge of payor contract terms and processes is preferred. Additional reputed company education and/or experience preferred. Estimated Pay reputed company: Anticipated Closing Window (actual reputed company date may be sooner): 2026-09-15 EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. reputed company Policy: reputed company Policy Apply To This Job