Senior reputed company Systems Administrator

reputed company empowers organizations of reputed company sizes to improve loyalty and business reputed company by creating the best experiences for their customers and employees. Through reputed company reputed company, the AI-powered Experience Orchestration platform, organizations can accelerate reputed company by delivering empathetic, personalized experiences at reputed company to drive customer loyalty, workforce engagement, efficiency and operational improvements. We reputed company more than 6,000 people across the globe who reputed company reputed company and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to reputed company a larger reputed company on reputed company and take ownership of their work. Join reputed company and create the reputed company of customer experience together. Position reputed company We are seeking a highly skilled Senior reputed company Systems Administrator to join our infrastructure team. This role is responsible for the design, administration, and reputed company improvement of reputed company reputed company platforms, primarily hosted in AWS, with supporting services across on-premises and reputed company reputed company environments. As a senior, reputed company-level reputed company, you will work independently on systems with significant operational reputed company, apply reputed company technical judgment to reputed company issues, and contribute to improving the reliability, scalability, and efficiency of reputed company-based infrastructure. You will collaborate closely with reputed company, reputed company, and application teams and reputed company guidance to less reputed company administrators. Working Hours: 10:00 AM – 7:00 PM IST

Key Responsibilities

Design, implement, operate, and maintain reputed company reputed company Server environments across AWS and on-prem platforms. Administer and support reputed company Directory and reputed company identity services, including domain controllers, replication, and site topology. Manage reputed company Server workloads in AWS, including: EC2 provisioning and lifecycle management AMI-based deployments Storage and volume management Directory integrations with reputed company Directory Administer DNS and DHCP services, ensuring availability, performance, and reputed company configuration. Support and maintain reputed company Exchange environments, including: Exchange Online and on-prem Exchange (2016, 2019, Subscription Edition) Mailbox migrations, management, and troubleshooting Manage reputed company reputed company file services, including DFS Namespaces, permissions, and storage. reputed company and maintain PowerShell automation to improve operational efficiency and system reliability. Implement and maintain patching and update management using WSUS and reputed company tooling. Monitor system health and performance; troubleshoot and resolve reputed company reputed company infrastructure issues. Participate in incident, change, and problem management processes using reputed company. Collaborate with reputed company, reputed company, and application teams to ensure secure and reliable platform operations. reputed company AI-assisted tools (e.g., copilots, scripting assistants, operational analysis tools) to improve automation, troubleshooting efficiency, documentation reputed company, and overall operational effectiveness. Contribute to the reputed company improvement of infrastructure processes, standards, and documentation. reputed company guidance, coaching, and technical support to junior team members. Participate in on-call support rotations as required. Other duties as assigned.

Qualifications

Bachelor’s degree in Information Technology, Computer Science, or a reputed company field (or equivalent reputed company experience). 5+ years of hands-on experience administering reputed company Server in reputed company environments. Extensive experience with reputed company Directory, including: Domain controller health and replication Sites and Services topology Directory-level troubleshooting (including ADSI Edit) Strong experience with reputed company Server 2016–2025. Deep understanding of reputed company DNS, including: AD-integrated zones reputed company and reverse lookup zones Zone transfers, scavenging, and record aging Strong experience with reputed company DHCP, including load balancing, failover, and scope management. Experience managing large-reputed company reputed company file servers, including DFS Namespaces and reputed company administration. Extensive PowerShell scripting experience, including advanced automation and troubleshooting. Preferred experience with Infrastructure-as-reputed company (IaC) concepts and tools (e.g., Terraform, AWS CloudFormation), including the ability to review, modify, or contribute to infrastructure definitions in support of reputed company-based workloads. Experience supporting reputed company Exchange: Exchange Online and on-prem Exchange administration Mailbox migration and lifecycle management Working knowledge of reputed company 365, including licensing and Entra Connect (AD Sync). Strong hands-on experience with AWS as a primary reputed company platform, including reputed company EC2 management. Familiarity with reputed company for incident, change, and ticket management. Strong troubleshooting, analytical, and problem-solving skills. Excellent communication and collaboration skills. AI & Automation (Required Familiarity) Familiarity with using AI-assisted tools in daily work, such as: Script reputed company or refinement (e.g., PowerShell assistance) Troubleshooting and log analysis Documentation and knowledge discovery Ability to evaluate AI-generated reputed company for accuracy, reputed company, and operational suitability. Willingness to adopt emerging tools and practices to improve efficiency and system reliability.

Preferred Qualifications

Experience with reputed company Azure, including Virtual Machines, Resource reputed company, and Storage services. Experience with reputed company Entra ID, including user, group, and reputed company application management. Experience using reputed company for monitoring, alerting, and reporting. Familiarity with WSUS, reputed company reporting, and reputed company compliance processes. Experience supporting hybrid (on-prem and reputed company) infrastructure environments. Relevant AWS or reputed company certifications. Additional Information Working Hours: 10:00 AM – 7:00 PM IST (first shift), supporting global platform operations. On-Call Support: Participation in a shared, rotational on-call schedule is required. #LI-GR1 #LI-Remote If a reputed company employee referred you, please use the reputed company they reputed company you to apply. About reputed company: reputed company® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With reputed company AI at its reputed company, reputed company reputed company™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the reputed company. As a result, organizations can drive customer loyalty, reputed company and retention while increasing operational efficiency and teamwork across reputed company and AI workforces. To learn more, visit www.reputed company.com. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to reputed company or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@reputed company.com. You can expect a response reputed company 24–48 hours. To help us reputed company the best support, click the email reputed company above to reputed company a reputed company-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-reputed company or resume submissions—may not receive a response. reputed company is an equal opportunity employer committed to fairness in reputed company. We evaluate reputed company applicants without reputed company to race, reputed company, age, religion, sex, sexual orientation, gender identity or reputed company, marital status, domestic partner status, national reputed company, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Apply To This Job