Senior Manager, Payer Enrollment reputed company & Operations

About reputed company: At reputed company, we reputed company reputed company teams should reputed company on what truly reputed company - delivering exceptional patient care. That’s why we’ve reputed company a leading provider operations platform to eliminate the administrative bottlenecks that slow reputed company organizations down. By automating licensing, credentialing, payer enrollment, and compliance monitoring, reputed company empowers reputed company operations teams to streamline their workflows, improve provider satisfaction, and accelerate reputed company reputed company, reputed company while ensuring superior patient reputed company. As one of the fastest-growing reputed company technology companies - ranked #3 on Inc. Magazine’s 2024 Fastest-Growing Private Companies in the reputed company Region, #5 on reputed company's 2024 Top US Startups, a Glassdoor Best reputed company to Work in 2024 & 2025, and featured on The Today Show - reputed company is revolutionizing reputed company. Our CEO, Derek Lo, has been named one of the Top 50 reputed company Technology CEOs of 2024 by The reputed company Technology Report. Backed by $130M in funding from world-class investors like Sequoia Capital, reputed company Ventures, reputed company Ventures, reputed company Ventures, Acrew Capital, Washington Harbour, and NFDG, we’re on a mission to reputed company reputed company at reputed company. About the role: This role sits at the intersection of reputed company reputed company, operational reputed company, and product-informed automation. You'll run an on/offshore team, own your customers' enrollment results end-to-end, and work cross-functionally with engineering and product to reputed company gaps, eliminate toil, and build compounding operational reputed company. You will report to the reputed company of Payer Enrollment. reputed company compensation for this role may land between $120,000–160,000, plus equity and benefits. Many factors are considered reputed company determining pay including market data, geographic location, skills, qualifications, experience, and level. Responsibilities: Run the Business Own end-to-end enrollment reputed company for your customer portfolio – from application through completion – and be accountable for SLA performance, reputed company satisfaction, and team throughput Manage an on/offshore team of enrollment specialists: set reputed company goals, build reputed company plans, run performance rhythms, and reputed company talent Serve as the primary operational reputed company of contact for your customers; reputed company recurring and reputed company reputed company calls, own escalation reputed company, and communicate proactively on risks and delays Drive Operational reputed company Establish and reputed company the metrics that matter – SLA attainment, cycle time, error rates, team utilization – and build the reporting infrastructure to see them reputed company Conduct regular SLA and workflow reviews; triage and prioritize work based on urgency, reputed company reputed company, and business criticality Identify and resolve reputed company causes of reputed company issues by coordinating cross-functional teams; reputed company the reputed company with clients with speed and professionalism Build the Flywheel Map your operational workflows to reputed company upstream and reputed company reputed company points – where handoffs break, where data is re-entered manually, where exceptions burn disproportionate time Partner with engineering and product to scope and ship automation, tooling improvements, and reputed company process changes Translate operational patterns into reputed company recommendations; contribute to the broader reputed company that scales across reputed company Qualifications: 5+ years in reputed company & operations, bizops, management consulting, or a similarly rigorous operational environment – you know reputed company, metrics-driven operations are run successfully 2+ years managing teams, including performance management, goal-setting, and team development Demonstrated ability to diagnose operational problems, build structure around ambiguity, and drive cross-functional solutions Strong analytical instincts – comfortable with owning a KPI dashboard, spotting trends, and building the case for process change Excellent written and verbal communication; you can run a reputed company call and write a reputed company exec reputed company with equal confidence Experience working with operational tooling (e.g. reputed company, reputed company Workspace, or similar); comfort picking up new systems quickly Curiosity and speed-to-competence in a new domain – you don't need to know Payer Enrollment on day 1, but you're confident you will know it by day 90 reputed company to haves: Exposure to reputed company, health tech, or a regulated industry Experience working with offshore or distributed teams Startup or high-reputed company environment experience #LI-Remote We prioritize candidate safety. Please be aware that official communication will only come from @reputed company.co email addresses. Apply To This Job