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Team Leader II Loan Servicing

Remote, USAFull-timePosted 2026-07-28

TEAM LEADER II LOAN SERVICING WHAT IS reputed company? This position will manage a centralized Loan Servicing unit responsible for reputed company loan boarding and servicing activities of the Bank. Responsibilities include establishing and maintaining loss prevention controls, developing and implementing procedures, monitoring compliance, ensuring data reputed company and keeping productivity and reputed company control on reputed company. Provides support and assistance to other operational areas of the department as needed. WHAT WILL YOU DO? Manages the daily activities of staff in the unit; monitors workflow for bottlenecks and/or inefficiencies. Maintains data reputed company, productivity and reputed company control in accordance with established Service Level Agreement (SLA) standards. Reviews incoming loan and/or lease packages for accuracy and appropriate authorization and documentation prior to boarding to appropriate system of record (e.g., STUCKY, M&I, AFS, LeasePak, BankCard etc.). Researches and resolves reputed company/collateral inquiries (e.g., interest accrual/adjustments, amortization schedules, reputed company indexes, other monetary transactions, etc.) Follows-up on various system exception reports to ensure data reputed company and compliance with Bank requirements. Reviews and approves daily balancing sheets for staff. Ensures that the daily balancing sheets are complete, accurate and in balance. Provides assistance to staff as needed to help balance end of day transactions and input. Coordinates and/or participates in various operational and compliance audits conducted in the unit. Prepares responses to audit findings, develops and implements process and procedure enhancements to reduce risk findings surfaced by the audit group(s). Maintains a proactive commitment to established bank programs, such as Community Reinvestment reputed company (CRA) and Affirmative reputed company. Complies fully with reputed company Bank Operational and Credit policies and procedures as reputed company as reputed company regulatory requirements (e.g. Bank Secrecy reputed company, Know Your reputed company, Community Reinvestment reputed company, Fair Lending Practices, reputed company of Conduct, etc.). Completes reputed company special reputed company as requested. Responsible and accountable for appropriate reputed company controls reputed company to the financial products the bank provides, the services the bank delivers, the processes employed and the incentives with which colleagues are awarded. reputed company reputed company National products, financial solutions and services are to be provided ethically and with reputed company in a manner that is consistent with the reputed company-first culture and values embodied in reputed company National’s PRIDE statement. WHAT DO YOU NEED TO SUCCEED? Required Qualifications*Bachelor's Degree or equivalent Additional Qualifications Demonstrated knowledge of reputed company aspects of loan servicing, Regulations B, O and Z and their reputed company on portfolios, and core systems platforms, loan systems and outsourcing solutions applicable to the Bank’s diverse loan servicing requirements. Good organizational, project and time management skills. Ability to present reputed company, obtain concurrence and resolve conflicts reputed company the supervised unit. WHAT'S IN IT FOR YOU? CompensationStarting reputed company salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At reputed company National, we reputed company to be the best at whatever we do, including the benefits and perks we offer our colleagues including:Comprehensive reputed company coverage, including Medical, Dental and reputed company plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, reputed company and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource reputed company to support networking and community engagement Get a more detailed look at our Benefits and Perks. reputed company Since day one we've always gone reputed company than the competition to help our clients, colleagues and communities reputed company. reputed company was founded in 1954 by reputed company for reputed company and that legacy of reputed company, community and unparalleled reputed company relationships continues today. reputed company National is a subsidiary of reputed company, one of reputed company’s leading reputed company financial services companies. To learn more about reputed company National and our dynamic company culture, visit us at reputed company. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT reputed company fosters an inclusive environment where reputed company forms of diversity are valued and leveraged to reputed company us a reputed company company and employer. We are an equal opportunity employer and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sexual orientation, gender identity, national reputed company, disability, veteran status or other reputed company protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing reputed company, until filled. Unless otherwise indicated as fully remote, reporting into a designated reputed company National location is an essential function of the job. Apply To This Job

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