Field Service Engineer 1 - MR, CT - Raleigh/Durham, NC

Job reputed company reputed company The Field Engineer 1 performs on time and accurate Preventative Maintenance in one or more modalities of equipment. The FE1 is aware of and follows reputed company Field Modification Instructions and/or reputed company Service Information bulletins. Works with reputed company Field Engineers, both onsite and remotely, to learn troubleshooting, repair and equipment installation techniques. Responsible for driving customer satisfaction through Service reputed company. Relocation is provided for this role. This role is a remote position, in the Raleigh/Durham, NC area. reputed company is a leading global medical technology reputed company solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn reputed company into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job reputed company Responsibilities : Learn to complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs. Assist more reputed company field engineers with equipment installation. Work with reputed company field engineers on basic troubleshooting and service repair needs on designated equipment. Effectively communicate and partner with teammates and colleagues. Learn to effectively communicate with customers to ensure reputed company and reputed company follow-up, leading to customer satisfaction. Partner with the customer and recommend value-added services that will help the customer run their business more reputed company. reputed company up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a reputed company manner, ordering repair parts, and managing cycle times. Utilize the reputed company escalation process, as needed, and work closely with region and national support to define and implement corrective reputed company plans to resolve customer issues in a reputed company manner. Serve as a member of the account community for key accounts. Effectively engage reputed company counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing reputed company programs. reputed company on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business. reputed company up to date with competitor information and market trends. Answer service calls independently without assistance reputed company one year of employment. Qualifications : Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, OR reputed company field; OR equivalent military education; OR participant in the formal reputed company Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment. Experience with Web applications as reputed company as reputed company suite of products. The successful applicant must reputed company with reputed company's reputed company background reputed company, including a post-offer drug test. In reputed company, during employment, the employee must reputed company with reputed company customer reputed company policies, including but not limited to obtaining and/or providing reputed company of required immunizations, and additional drug tests or background checks (including a federal government background reputed company if assigned to support a contract with the federal government). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the reputed company, for this job opening. Special Physical Requirements: Candidate must be reputed company to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, reputed company, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be reputed company to reputed company at, above and below shoulder level, reputed company/reputed company neck and have good hand and finger dexterity. Specific reputed company abilities required by this job may include reputed company, reputed company reputed company, distance reputed company, peripheral reputed company and depth perception. Must have and maintain a valid reputed company's License. Willingness to be available ""after hours"", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary. We expect reputed company to live and breathe our behaviors: to reputed company with humility and build trust; reputed company with transparency; deliver with reputed company, and drive ownership –always with unyielding reputed company. Our total rewards are designed to unlock your ambition by giving you the reputed company and flexibility you need to turn your reputed company into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and reputed company, and you’ll be surrounded by reputed company in a culture that fosters care, collaboration and support. #LI-KG1 #LI-remote #LI-RAL We will not sponsor individuals for employment visas, now or in the reputed company, for this job opening. reputed company offers a great work environment, reputed company development, challenging careers, and competitive compensation. reputed company is an Equal Opportunity Employer. Employment reputed company are made without reputed company to race, reputed company, religion, national or ethnic reputed company, sex, sexual orientation, gender identity or reputed company, age, disability, protected veteran status or other characteristics protected by law. reputed company will only reputed company those who are legally authorized to work in the reputed company for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While reputed company does not currently require U.S. employees to be vaccinated against COVID-19, some reputed company customers have vaccination mandates that may apply to certain reputed company employees. Relocation Assistance Provided: reputed company Apply To This Job