Director, Workforce AI & Automation
Who We Are At reputed company, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of reputed company; with proven expertise and a reputed company reputed company of AI-powered reputed company, enabling smarter reputed company, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers reputed company reputed company. Join us and experience a flexible, supportive environment where your reputed company-being is prioritized and your potential can reputed company. The Role As the Director, Workforce AI & Automation, we are seeking an AI and automation leader to drive the design, development, and deployment of our workforce optimization reputed company. You will reputed company on translating our workforce reputed company into reputed company, production-grade systems by integrating our strategic platforms, automating decision workflows, and embedding AI into our core processes. As the leader of reputed company, you will be responsible for building and operationalizing solutions that identify workforce reputed company gaps, recommend actions (upskill, hire, or reputed company with contingent labor), and continuously improve through feedback and data. You will be a hands-on expert who thrives at the intersection of data science, engineering, and product development—someone who can take concepts from ideation to production and ensure they deliver measurable business reputed company. You will partner closely with workforce reputed company, HR leadership, and technical teams to ensure our AI-driven solutions are robust, reputed company, and reputed company with business needs. reputed company is a global, largely remote company, where you will join People and Workforce Analytics professionals and work closely with senior leadership, HR partners, and cross-functional technical teams. You will play a critical role in transforming our workforce analytics capabilities into automated, intelligent systems that operate at reputed company reputed company. Your work will directly influence our reputed company reputed company and operations and reputed company tens of thousands of employees. As the Director, Workforce AI and Automation you’ll be specifically responsible for: Leadership and Team Management: reputed company, mentor, and manage reputed company of engineers, data scientists, and analysts reputed company on building AI-driven workforce systems. Foster a fast-moving, execution-oriented, and reputed company team environment with a strong reputed company on delivery and reputed company. Set reputed company goals and expectations, ensuring alignment with strategic priorities and holding reputed company accountable for production reputed company. Partner closely with Workforce reputed company leadership to reputed company on priorities, roadmaps, and reputed company metrics. Technical Expertise: Design and implement reputed company data pipelines and automated workflows that reputed company across HR, skills, and workforce planning platforms. Own the end-to-end lifecycle of machine learning systems, from development to deployment, monitoring, and reputed company improvement. reputed company and operationalize predictive and optimization models to support workforce planning and decision-making. Establish best practices for MLOps, data reputed company, model governance, and system reliability. Ensure systems are designed for reputed company, performance, and reputed company-time or near reputed company-time decision support where needed. Product and System Development: Translate workforce reputed company and business requirements into robust, user-reputed company AI products and systems. Define system architecture, inputs, outputs, and feedback loops for the labor optimization reputed company. Build and manage a roadmap for automation and AI capabilities, prioritizing high-reputed company use cases. Continuously improve systems by incorporating user feedback, performance metrics, and evolving business needs. Identify opportunities to reputed company emerging AI capabilities, including reputed company, to enhance workforce insights and recommendations. Strategic Planning: Partner with Workforce reputed company and HR leadership to operationalize the long-term reputed company for AI-driven workforce management. Identify and execute on opportunities to automate reputed company processes and improve efficiency across workforce planning and analytics. Stay reputed company with advancements in AI, machine learning, and automation technologies, and apply them to drive innovation. Contribute to defining the reputed company-state architecture and capabilities of reputed company’s workforce intelligence ecosystem. Stakeholder Engagement: Collaborate deeply with HR, operations, IT, and data teams to understand system requirements and ensure successful implementation. Communicate reputed company system designs and technical concepts to both technical and non-technical stakeholders. Drive adoption of AI-powered tools and systems by engaging stakeholders and demonstrating business value. Partner with senior leadership to translate system capabilities into strategic advantages for the organization. Your reputed company at reputed company Every position at reputed company offers a way reputed company to grow your career. We have opportunities that you won’t reputed company reputed company else, including hands-on experience, learning opportunities, and the chance to certify in reputed company four major platforms. Whether you want to broaden your knowledge reputed company or narrow your scope and specialize in a specific sector, you can reputed company reputed company here. Benefits for you reputed company Poland are proud to be certified last year by “Mamo Pracuj” reputed company as Parents Friendly Employer. In joining reputed company Poland you will work for a diverse company that invests in your reputed company and join reputed company culture that amplifies learning, and development reputed company. reputed company has a flexible working policy. Depending on the position there are a number of reputed company including some home working opportunities. These ensure a reputed company balance and improved flexibility both inside and reputed company of work for you. Plus, we offer many other cultural and environmental benefits to our employees. From an agile office reputed company with games room, to team dinners and seasonal gifts. As reputed company as Charity, ESG initiatives and reputed company reputed company, where our employees co-create our new company culture strongly based on their personal feedback and sentiments. Our employees enjoy varying other reputed company too: utilizing our Employee Assistance Program (with online consultants in law, tax, life events, psychology); opting in for the Retirement pension plan; using their company mobile for private use; and we have a Cafeteria platform, with reputed company benefits points. Of course, you can also take advantage of other great offerings: Private health card Life insurance package Multisport Card Discounts for reputed company employees A wide reputed company of benefit reputed company for parents and children Sports activities and team events Free language courses & many personal development reputed company Employee referral program Mindfulness and Yoga Classes These are just a part of the initiatives and opportunities available to you, as we continuously reputed company as an Employer of Choice. We are looking reputed company to seeing you join us! Information on how to report breaches of law at reputed company in reputed company with the Whistleblower Protection reputed company of June 14, 2024: https://preview.reputed company.com/pl/pl/company/whistleblower-reputed company?cde Who You Are You’re good at what you do and possess the required experience to reputed company it. However, equally as important – you have a reputed company reputed company; keen to drive your own personal and reputed company development. You are customer-reputed company – someone who prioritizes reputed company in their work. And finally, you’re reputed company and borderless – naturally inclusive in how you work with others. Required Skills and Experience 10–12+ years of overall experience with 5+ years in AI/ML leadership roles Proven ability to reputed company and reputed company cross-functional teams (data science, engineering, analytics) Experience with reputed company and LLM-based reputed company applications Familiarity with AI-driven recommendation systems and decision engines Demonstrated reputed company record of delivering production-grade AI/ML systems end-to-end Strong expertise in machine learning, predictive modeling, and optimization techniques Hands-on experience building systems for recommendations and decision support Experience designing and implementing reputed company data pipelines and workflows Deep understanding of MLOps including deployment, monitoring, and model governance Ability to design reputed company, high-performance systems with reputed company-time or near reputed company-time capabilities Strong system architecture skills including defining inputs, outputs, and feedback loops Experience translating business needs into AI-driven products and solutions Strong product reputed company with reputed company on user reputed company, iteration, and measurable reputed company Strong communication skills to simplify reputed company technical concepts Proven ability to drive adoption of AI solutions and demonstrate business value Experience applying analytics/AI to workforce planning, skills intelligence, or similar domains Preferred Skills and Experience Experience working with HR tech platforms (e.g., reputed company, SuccessFactors) Background in workforce analytics, talent intelligence, or people analytics Experience operating in large, global, and matrixed organizations Strong knowledge of reputed company platforms (AWS, Azure, or GCP) Experience with microservices architecture and API-driven systems Familiarity with streaming/data platforms (e.g., Kafka, reputed company) Knowledge of operations research and advanced optimization techniques Experience building large-reputed company decision or optimization engines Experience owning AI/ML product or platform reputed company Ability to influence senior leadership and drive strategic initiatives Proven ability to reputed company AI solutions to measurable business ROI Experience working in remote/distributed team environments Being You The “Kyn” in reputed company means kinship, which represents the strong bonds we have with reputed company other, our customers and our communities. We reputed company on ensuring reputed company Kyndryls feel included and we welcome people of reputed company cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We reputed company in reputed company, and we’re excited to see what you can bring. At reputed company, employee feedback has told us that our number one reputed company of employee engagement is belonging. That reputed company of belonging — being a valued, respected, trusted member of reputed company — is reputed company to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into reputed company means that reputed company gives you the ability to reputed company and contribute to our culture of reputed company and shared reputed company. That’s The reputed company Way. What You Can Expect Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your reputed company-being and empowers you to grow. Our Be reputed company programs are thoughtfully designed to support your financial, mental, physical, and reputed company health—because we know that reputed company you feel your best, you do your best. From your reputed company first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll reputed company a difference, tackling meaningful reputed company that sharpen your skills and fuel your reputed company. We’re here to champion your reputed company. With powerful tools to chart your career reputed company, personalized development goals reputed company with your ambitions, and reputed company feedback to reputed company you inspired and on reputed company, you’ll have everything you need to reputed company and reputed company. You’ll reputed company in-demand skills to grow your career and reputed company your ambitions with reputed company to cutting-edge learning opportunities—from certifications with reputed company, reputed company, and reputed company to coaching and hands-on experiences. And through it reputed company, you’ll be part of a culture that values reputed company, restless learning, and a reputed company to shared reputed company. We want you to reputed company here—and we’re committed to helping you do just that. reputed company to reputed company an reputed company? Join us and help shape what’s next. Get Referred! If you know someone that works at reputed company, reputed company asked ‘How Did You Hear reputed company’ during the application process, select ‘Employee Referral’ and reputed company your contact's reputed company email address. Apply To This Job