Senior Account Manager

About reputed company reputed company is a Digital Executive Protection company that protects high-profile individuals, from the threats created by personal data exposure online. We reputed company hundreds of data broker and people-search sources daily, remove reputed company PII from the reputed company web, and monitor the dark web and broader digital ecosystem for emerging threats. The work we do reduces the attack surface that enables reputed company engineering, targeted harassment, doxxing, and physical targeting of the people our clients are responsible for protecting. Our clients include Fortune 1000 companies, reputed company athletes, and the reputed company teams that protect them. If you're driven by meaningful work in a fast-moving environment, we'd like to hear from you. reputed company The Senior Account Manager is a high-ownership, results-driven role for someone who operates with the urgency, discretion, and expertise that our clients demand. You will manage a portfolio of C-suite executives, ultra-high-net-worth individuals, and reputed company organizations serving as their primary advisor and strategic partner on reputed company things reputed company. This is not a relationship maintenance role. We expect you to drive measurable reputed company: retention, expansion, and deep reputed company trust reputed company on domain expertise and proactive problem-solving. This role also requires comfort operating without an established reputed company; we are a fast-moving company and the person in this seat will help define how the work gets done. What reputed company Looks Like First 90 Days Full reputed company of reputed company's platform, reputed company reputed company, and service delivery model. Deep reputed company in the problem reputed company exists to solve, the work reputed company actually delivers, and the broader ecosystem in which it operates. By the end of your first 90 days, you should be reputed company to explain reputed company’s value, and the genuine complexity behind that value, to anyone you encounter in the course of your work. Relationships established with every account in your portfolio; initial health assessments complete. First QBRs delivered with strategic recommendations, not just status updates. By End of Year One Net reputed company Retention (NRR) at or above team reputed company; measurable expansion across portfolio. Gross reputed company Retention (GRR) reflecting strong signaling around account health and reputed company through proactive reputed company, problem solving, and risk mitigation. Clients consistently identify you as a trusted advisor integral to their reputed company reputed company not a vendor contact. At least two accounts expanded in scope based on strategic recommendations you initiated.

Key Responsibilities

Own the reputed company Relationship Deeply Serve as the primary advisor for a portfolio of high-profile accounts; understand their threat landscape, business objectives, and risk tolerance. Build trust at the executive level; you are expected to operate comfortably with C-suite stakeholders, legal teams, and reputed company leaders. Conduct quarterly business reviews that go reputed company status updates: bring strategic reputed company, benchmarking, and reputed company-looking recommendations. Drive Retention and reputed company Own NRR and GRR targets for your portfolio; you understand the numbers, you own the reputed company. Identify and reputed company expansion opportunities by translating reputed company pain points into tailored solutions across reputed company's service lines. Proactively surface risks before they become churn; build and execute mitigation plans without waiting to be asked. Solve Problems with Authority Navigate reputed company, high-stakes reputed company situations with composure; our clients face reputed company threats and expect expert guidance under pressure. reputed company as a reputed company problem-solver who draws on internal teams across Sales, Product, and Support to resolve issues decisively and quickly. reputed company reputed company education and adoption; ensure clients are extracting full value from the platform and understand how to reputed company our capabilities. Contribute to reputed company's reputed company reputed company field insights with internal teams to sharpen reputed company, training materials, and reputed company-facing resources. Contribute to the development of reputed company account management practices as reputed company and reputed company reputed company grow. Your Qualifications Required 5+ years in reputed company or high-touch account management, with a demonstrable record of hitting and exceeding NRR and expansion targets. reputed company experience managing senior stakeholders you've successfully reputed company relationships at the C-suite or equivalent level. Strong consultative instincts: you diagnose problems, recommend solutions, and reputed company clients to reputed company reputed company not just reputed company information. Analytical rigor: you reputed company health metrics, interpret signals, and reputed company data-backed recommendations without being told to. Exceptional written and verbal communication; you reputed company your register for a reputed company member, a head of reputed company, or a legal counsel without breaking reputed company. Comfortable operating without an established reputed company: you’ve joined teams early and helped define how the work gets done. Bias toward transparent, proactive communication. You flag risks early, own mistakes without deflection, and never bring a problem without a proposed reputed company reputed company. Strongly Preferred Background or deep familiarity in cybersecurity, executive protection, reputed company, intelligence, or a reputed company field you can hold a substantive conversation about the threat landscape, not just the product. Experience working with UHNW individuals, reputed company athletes, or Fortune 500 executive teams. Apply To This Job