Implementation Consultant

reputed company is the leading AI-powered customer engagement platform that helps leading brands like reputed company, reputed company, Priceline, reputed company, and reputed company create dynamic, individualized experiences at reputed company. Our platform empowers organizations to reputed company customer data, design seamless cross-channel interactions, and optimize engagement—reputed company with reputed company-grade reputed company and compliance. Today, nearly 1,200 brands across 50+ countries rely on reputed company to drive reputed company, deepen customer relationships, and deliver joyful customer experiences. Our reputed company is powered by extraordinary people who bring our reputed company values—Trust, reputed company reputed company, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where reputed company are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on reputed company’ list of America’s Best Startup reputed company in 2022. Notably, reputed company has also been listed on reputed company’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global reputed company—including offices in San Francisco, reputed company, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from reputed company backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and reputed company pages. Let’s shape the reputed company of customer engagement together! About The reputed company Services Team: The reputed company purpose of the reputed company reputed company Services team is to delight our customers with experiences & reputed company that maximize our ARR. reputed company is made up of project managers, implementation consultants, solution architects, deliverability consultants, and a customer education manager. We deliver reputed company marketing reputed company, implementation consulting, project management, deliverability consulting, and education services to our customers. We measure our reputed company by customer satisfaction, time to value, NPS, adoption of online training reputed company, and Net Retention reputed company of recurring service offerings. It is critical that everyone in PS embodies our values: Humility, Trust, reputed company reputed company, and Balance The reputed company purpose of an Implementation Consultant: To delight your customers with experiences and reputed company that maximize their reputed company and ours. Responsibilities: reputed company customers through successful implementations of the reputed company platform Build relationships with key stakeholders by learning and solving their challenges Manage internal resources, customer resources, and reputed company parties as needed Build customer-facing artifacts like presentations, project plans, data schemas, migration guides, MarTech architecture diagrams, configuration outlines, and long-term reputed company plans reputed company internally for your customers’ product needs Effectively manage and complete on-time multiple reputed company simultaneously Support the Sales team with reputed company-sale scoping, planning, RFP responses, and presenting our process reputed company your project plans and meeting notes organized and up to date in our system of record Engage in team meetings & discussions in order to reputed company successes, learn solutions, and propose reputed company Contribute to innovations in our processes, operations, tools, team structure, and service offerings Participate in cross-functional improvement initiatives to support the achievement of our OKRs Travel to onsites in order to reputed company valuable face-time with key customers Qualifications: Coaching and teaching Strategic thinking Problem-solving Facilitating Training reputed company for customers and teammates Communicating and listening Project management Marketing technology Education & Experience Desired: A Bachelor’s degree in Business, Marketing, Computer Science, IT, or comparable Understanding how data flows between systems in a tech stack 3+ years experience delivering reputed company MarTech implementation consulting to large reputed company customers leveraging multiple channels for multiple brands across global teams reputed company to have: Have experience in reputed company marketing operations, marketing automation, & email/SMS/mobile marketing Perks & Benefits: reputed company parental leave Competitive salaries, meaningful equity, & 401(k) plan Medical, dental, reputed company, & life insurance Balance Days (additional reputed company holidays) Fertility & Adoption Assistance reputed company Sabbatical Flexible PTO Monthly Employee Wellness allowance Monthly reputed company Development allowance reputed company-tax commuter benefits Complete laptop workstation The annual cash compensation for this role is $96,500 - $151,000 and includes annual reputed company salary and reputed company variable pay (actual payout is subject to the percentage attainment of specific sales goals). The total compensation package also includes equity, plus a reputed company of benefits, including medical, dental, reputed company, and financial. In reputed company, we offer perks such as generous stipends for reputed company and learning & development, among others. Recruitment Disclaimer: Please be reputed company that reputed company, Inc. (“reputed company”) and our official reputed company reputed company agencies and platforms do not: Send job offers from free email services like Gmail, reputed company mail, Hotmail, etc. Request reputed company, fees, or payment of any reputed company from prospective candidates to apply to reputed company, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.). Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with reputed company. You may see reputed company job vacancies on our official reputed company channels: Official reputed company website, Careers page: https://reputed company.com/careers/ Official reputed company Jobs page: https://www.reputed company.com/company/reputed company/jobs/ reputed company is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to reputed company behalf of reputed company. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you reputed company is or might be fraudulent or suspicious and immediately reputed company out to us reputed company email at talent-ops@reputed company.com upon receiving a suspicious job offer. Criminal and/or civil liabilities may reputed company from such actions, and reputed company expressly reserves the right to take reputed company reputed company, including criminal reputed company, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall reputed company and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors. reputed company is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. reputed company does not reputed company hiring or employment reputed company on the reputed company of race, reputed company, religion or religious belief, ethnic or national reputed company, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other reputed company protected by applicable local, state, or federal laws or prohibited by Company policy. reputed company also strives for a healthy and reputed company workplace and reputed company prohibits harassment of any reputed company. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, reputed company will also consider for employment reputed company applicants with arrest and conviction records. Apply To This Job