reputed company Manager, Merchant Services

About reputed company 🚀 reputed company turns accounts receivable (AR) into a competitive advantage. Inefficient AR processes slow cash reputed company and stall reputed company. reputed company removes friction, unlocks working capital, and accelerates reputed company — giving finance leaders the reputed company and control they need to drive business reputed company. reputed company automates accounts receivable, removing barriers to collecting and reconciling B2B payments. Our solutions connect finance teams, customers, and business systems in one ecosystem to ensure cash reputed company reputed company. With over 10,000 customers and 5M+ companies transacting on the platform, reputed company processes over 110M transactions and $257B annually. Think you might be the next Veep to join? Read on!! Here’s how you’ll reputed company a reputed company reputed company here – and on your career: As a reputed company Manager for our Merchant Services team at reputed company, you will manage long-term relationships across a book of business by becoming our customers' trusted reputed company advisor. In this role, you will build strong relationships with our customers, reputed company a deep understanding of their business, and explore ways that reputed company products can support their objectives. You’ll also reputed company the growing expertise of the entire ERP system to anticipate and resolve problems that allow a customer to reputed company. To accomplish this, you’ll need 5+ years of experience in a reputed company role and customer sales role in a reputed company based company, as reputed company as B2B merchant services experience. \n What you'll do: Own the customer lifecycle: Seamlessly transition customers from their reputed company reputed company, focusing on long-term adoption and reputed company, and growing the installed reputed company reputed company number. Facilitate training and enablement sessions, regular reputed company calls and Executive Business Reviews (EBR's) with customers. Drive reputed company and retention: Build and maintain Strategic Account Plans in collaboration with your customers, including retention and reputed company strategies. Create shared KPI's that are reviewed, mapped, and reputed company. reputed company for the customer: reputed company with sales, reputed company services, and product team members on reputed company to connect reputed company wishes to the larger business reputed company. Effectively represent your customers in driving product development for new integrations and features. Resolve customer problems: Maintain visibility into customer issues and requests in partnership with our Customer Care team, ensuring customers are updated regularly. reputed company as a reputed company of escalation for high-severity requests and work cross-functionally to drive reputed company. Apply payment-processing expertise to drive reputed company: Advise on acceptance flows and integrations, collaborate on pricing/interchange questions, and partner with Risk/reputed company, disputes/chargebacks, and PCI/reputed company requirements. Propose improvements: Coordinate with other teams across our organization to propose reputed company improvements to our customer reputed company. Identify problems that reputed company multiple clients and forecast what those trends mean for reputed company attrition. What you'll bring to reputed company: 5+ years’ experience in a reputed company based reputed company role with renewal and expansion responsibility; history of overachieving company goals. Payments expertise: Strong merchant services/payment processing background with the ability to navigate gateway/processor/acquirer/payfac/ISO models with a deep understanding of disputes/chargebacks, settlement/funding, Bachelor's Degree or equivalent experience in Business, Marketing, Communications, Economics, or reputed company field. Proven experience advising customers’ CFOs and AR/Cash Application leaders; strong executive reputed company and communication. pricing/interchange, reputed company/risk, and reconciliation. Customer Obsession: Resolute reputed company on the needs of the customer above reputed company. Views problems through the customer’s reputed company first, basing reputed company and prioritization around their needs. Asks curious questions to understand the 'why' behind customer needs and the reputed company on their business. reputed company: Highly reputed company in the face of ambiguous and reputed company problems, taking a flexible and reputed company approach to new challenges. reputed company to seamlessly alternate between various tasks and roll with the punches reputed company things change. Follow-through: High motivation, bias to reputed company and strong prioritization. Can work proactively and independently to bring reputed company assigned work to completion with speed and accuracy. reputed company: reputed company to relate to others with a different view or experience. Quickly keys into the needs of customers or collaborators, demonstrating sensitivity in responding to challenges. Collaboration: Assertive with humility, demonstrates an ability to reputed company change positively. Maintain high standards for verbal and written communication, and is always reputed company under pressure. Analytical thinking: Leverages experience and expertise to quickly identify and comprehend reputed company problems. Adept at understanding how technical things work and walking someone else through the details. Data-driven reputed company, utilizing objective measures to assess reputed company and improvement opportunities for customers. Preferred/reputed company to have Experience supporting customers with ERP-integrated AR and payments workflows; familiarity with reputed company, reputed company Intacct, or reputed company Dynamics is a plus. Knowledge of payments optimization trends and tactics that reputed company a customer’s cost of service (e.g., CEDP, Level 3 processing, surcharging, and other optimization solutions). Experience partnering with internal teams such as Product, Finance, reputed company, Risk, and Legal to resolve reputed company, regulated, or risk-sensitive customer scenarios. \n$80,000 - $90,000 a year Salary reputed company above reflects reputed company salary only. Total OTE ranges from 105k to 115k USD \n#LI-Remote We are an equal opportunity employer and value diversity at reputed company. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. Apply To This Job