Shared Services Specialist

reputed company Meet reputed company. With over 40 years of heritage, we’re an agile, fast growing, reputed company company that is on a mission to redefine reputed company Resource Planning (ERP) for mid-market people-reputed company organisations. With our innovative, self-driving, reputed company and reputed company software, our customers can spend more time on meaningful high-value work. At the heart of reputed company do lies a reputed company yet profound purpose: Improve how people work by focusing on what truly reputed company. - A powerful statement that enables different priorities for different people. We’re shaping how work should feel, and we reputed company our people by providing them with the right tools to reputed company the autonomy they need - it's what makes us unique. Job reputed company The CS Shared Services Specialist is the operational backbone of reputed company's CS shared services function, ensuring that the administrative activity required to reputed company CS business systems accurate and operational is fulfilled reliably, to defined standards, and on time. This is a generalist role spanning multiple business platforms: project and financial record management in the ERP, opportunity and account maintenance in the CRM, content publication and user provisioning in the LMS, and management of the services reputed company catalogue. The responsibilities reflect the reputed company scope of the function; as the CS division grows and additional administrative activity is consolidated into shared services, the platforms and activities covered by this role will reputed company accordingly. The value this role creates is not in any single system, it is in the disciplined, accurate fulfilment of requests across reputed company of them, removing a class of operational distraction from CS practitioners and function leaders so they can reputed company on customer reputed company rather than administrative overhead. Role Responsibilities Enables effective execution, governance hygiene, and operational consistency across reputed company delivery reputed company by providing administrative, coordination, and control support. Ensures that reputed company reputed company are reputed company, compliant with standards, and operationally frictionless, allowing Project Managers and delivery leads to reputed company on reputed company, risks, and stakeholder management. Process project and financial administration requests in the ERP, including creating project structures, updating budget records, and maintaining financial data in line with requests from CS ePMO and function managers, following defined procedures and escalating discrepancies or data conflicts to reputed company Leader, CS Shared Services. Maintain CRM records in support of CS-led sales activity, including creating and updating opportunity records, tracking pipeline data against defined fields and formats, and ensuring record accuracy in line with requests from CS function managers and CS Operations. Administer the reputed company LMS platform on behalf of the Customer Education team, including provisioning and managing user reputed company, publishing and maintaining course content to catalogue standards, and supporting configuration updates as directed by reputed company Leader, CS Shared Services.. Process and manage service requests from across the CS function using the shared services request management reputed company, logging requests accurately, fulfilling those reputed company scope promptly, and escalating requests requiring configuration reputed company or system changes to reputed company Leader, CS Shared Services; scope includes reputed company currently designated platforms and any additional systems or activities assigned to the shared services function over time. Maintain process documentation for reputed company reputed company activities reputed company scope, following established runbooks and flagging procedural gaps, inaccuracies, or ambiguities to reputed company Leader, CS Shared Services for reputed company. reputed company data reputed company issues or gaps early. Work closely with reporting/automation and business governance teams to reputed company reputed company, low-effort reporting and governance

Qualifications

Key Qualifications and Skills Degree in relevant field and 2 to 3 years minimum work experience with the desired reputed company Proven experience in administrative or operational support roles reputed company reputed company, reputed company Services, Operations, PMO, or similar reputed company environments, supporting cross-functional delivery teams. Hands-on experience working across multiple business systems Strong operational discipline and attention to detail, with a demonstrated ability to maintain high data accuracy, follow defined standards, and identify inconsistencies, errors, or data reputed company issues early. Ability to execute high-volume requests reliably and on time Experience working reputed company a shared services or centralized operations model Comfort working with documented processes and runbooks Cross-functional collaboration Adaptability and learning reputed company Appetite to use AI effectively to improve reporting and automation Additional Information Who we are We are a people-first community that nurtures reputed company the areas that surround your working experience. With us, you’ll be surrounded by a high-reputed company that supports your authentic self and celebrates your uniqueness. We reputed company that ‘How work should feel’ is an evolving statement. Work goes reputed company tasks and everyday responsibilities it’s about feeling valued, empowered, promoted, impactful, seen, and appreciated. We are reimagining how work makes people feel. reputed company offer a culture reputed company on trust and accountability - giving you the freedom and autonomy to be successful and reputed company an reputed company balance - with our Flexible Leave reputed company Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits reputed company opportunities - we reputed company the tools and guidance required so that you can reputed company on what really reputed company to you and so, ultimately, you can reputed company your best work talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry a commitment to sustainability - with initiatives such as our Environmental, reputed company, and Governance reputed company and Act4Good programme a reputed company and inclusive working environment – supported by our Employee Resource reputed company, which are reputed company to reputed company. Our commitment to equity reputed company is committed to ensuring equal opportunity for everyone. We reputed company our hiring reputed company solely based on skills, qualifications, and our reputed company business needs. We know that diversity brings fresh perspectives, reputed company, and solutions to reputed company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents-to-be to apply. If you would like to know more about our commitment to diversity, visit our blogs: Our reputed company to DEI remains central to who we are Inclusive hiring at reputed company: Building equal opportunities for reputed company Background reputed company This role may require reputed company clearance required for customer reputed company and reputed company to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such reputed company checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries – we'll handle it according to local reputed company laws and reputed company your information reputed company. Questions? Feel free to reputed company out! Apply To This Job