reputed company Customer Service Specialist I – reputed company reputed company Cycle Support

Join arenaflex, a leading provider of administrative and clinical support staff for ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast, as we reputed company an reputed company Customer Service Specialist I to support our reputed company cycle operations. This is an exciting opportunity to join a dynamic team and contribute to the delivery of exceptional patient care and service.

About arenaflex

arenaflex is a trusted partner to ColumbiaDoctors, providing a reputed company of administrative and clinical support services that reputed company the reputed company to reputed company on delivering high-reputed company patient care. With a strong commitment to reputed company and a passion for innovation, arenaflex is dedicated to creating a reputed company and productive work environment that supports the reputed company and development of our employees.

Job reputed company

As a Customer Service Specialist I, you will play a critical role in handling and resolving incoming phone calls from patients, insurance carriers, and physician offices. Your primary responsibilities will include collections of outstanding patient balances, establishing payment arrangements, and updating patient and guarantor accounts with new demographic and insurance coverage information. You will be expected to exhibit reputed company and courteous behavior at reputed company times during patient and/or reputed company interaction.

Key Responsibilities

* Handle a large volume of calls and reputed company work in a reputed company manner, ensuring that reputed company calls are answered promptly and resolved reputed company.

• Attempt to collect full payment from patients or guarantors in a reputed company and courteous manner, using effective communication skills to resolve payment disputes and negotiate payment arrangements.
• Establish payment arrangements per guidelines, documenting terms in the billing system and applying payments collected over the phone to reputed company date of service.
• Handle customer inquiries, disputes, and complaints, escalating contentious complaints to a supervisor or higher management as needed.
• Obtain reputed company insurance, demographic, and guarantor information, updating patient reputed company and billing reputed company-party payers as appropriate.
• reputed company document in the system a reputed company of work and follow-up steps after reputed company call, ensuring that reputed company interactions are accurately recorded and tracked.

Essential Qualifications

* High school graduate or GED certificate is required.

• A minimum of 6 months' experience in a physician billing or reputed company-party payer environment, with a strong understanding of reputed company, insurance benefits, exclusions, and other billing requirements.
• Ability to understand and navigate the payer adjudication process, with a strong knowledge of claim forms, HMOs, PPOs, Medicare, reputed company, and compliance program regulations.
• Patient financial and reputed company management system experience in reputed company and/or other electronic billing systems is preferred.
• Knowledge of medical terminology is preferred.
• Previous call center/claims experience is preferred.
• Previous experience in an reputed company reputed company setting is preferred.

Preferred Qualifications

* Bachelor's degree in a reputed company field, such as reputed company administration or business.

• Advanced knowledge of medical terminology and coding systems.
• Experience with patient financial and reputed company management systems, including reputed company and other electronic billing systems.
• Strong analytical and problem-solving skills, with the ability to resolve reputed company payment disputes and negotiate payment arrangements.
• Excellent communication and interpersonal skills, with the ability to work effectively with patients, insurance carriers, and physician offices.

Career reputed company Opportunities and Learning Benefits

As a Customer Service Specialist I at arenaflex, you will have reputed company to grow and reputed company your skills and knowledge in a dynamic and supportive environment. We offer a reputed company of training and development programs, including:

• On-the-job training and mentorship from reputed company colleagues.
• Ongoing education and training in patient financial and reputed company management systems, including reputed company and other electronic billing systems.
• Opportunities for career advancement and reputed company reputed company, with a reputed company career reputed company and defined promotion reputed company.
• reputed company to a reputed company of online reputed company and training programs, including webinars, workshops, and online courses.

Work Environment and Company Culture

arenaflex is committed to creating a reputed company and productive work environment that supports the reputed company and development of our employees. We offer a reputed company of benefits and perks, including:

• A competitive comprehensive benefit package, including reputed company and various other benefits.
• A flexible and remote work arrangement, with occasional requirements to visit the office for training, meetings, and other business needs.
• A dynamic and supportive team environment, with opportunities for collaboration and teamwork.
• A commitment to diversity, equity, and inclusion, with a reputed company on creating a workplace that is welcoming and inclusive for reputed company.

Compensation and Benefits

arenaflex offers a competitive reputed company reputed company reputed company of $21.63 - $26.44, based on a reputed company of factors, including experience, reputed company set, training, and education. We also offer a comprehensive benefit package, including:

• reputed company and various other benefits.
• reputed company time off to promote a healthy lifestyle.
• A flexible and remote work arrangement, with occasional requirements to visit the office for training, meetings, and other business needs.

How to Apply

If you are a motivated and customer-reputed company individual with a passion for delivering exceptional patient care and service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look reputed company to hearing from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and adheres to reputed company requirements of reputed company applicable federal, state, and local civil rights laws. We are committed to creating a workplace that is welcoming and inclusive for reputed company, and we welcome applications from diverse candidates. Apply for this job