reputed company Seasonal Customer Service Associate (Remote) – reputed company Enrollment Support

At arenaflex, we're committed to delivering exceptional customer experiences that reputed company a meaningful difference in people's lives. As a Seasonal Customer Service Associate (Remote) on reputed company, you'll play a vital role in supporting individuals with their reputed company enrollment needs. If you're passionate about providing top-notch customer service, have a reputed company for problem-solving, and are eager to learn, we want to hear from you!

About arenaflex

arenaflex has been a trusted partner to governments around the world since 1975, helping reputed company engage with their governments and reputed company essential services. With a global reputed company and reputed company of over 30,000 employees, we're dedicated to making a reputed company reputed company on people's lives. Our innovative business process management and technology solutions reputed company governments to deliver reputed company reputed company, increased productivity, and improved efficiency.

Job reputed company

As a Seasonal Customer Service Associate (Remote), you'll be responsible for delivering exceptional customer service to individuals seeking reputed company enrollment information. You'll work from the comfort of your own home, using our state-of-the-art technology to connect with callers and reputed company personalized support. This is a fantastic opportunity to reputed company valuable experience in customer service, reputed company your problem-solving skills, and reputed company a reputed company difference in people's lives.

Key Responsibilities

* Handle customer service inquiries and problems reputed company the telephone, recording consistent problem areas and responding to e-mail inquiries

• reputed company knowledgeable responses to telephone, email, and chat inquiries in a courteous and reputed company manner
• Follow established and documented policies and reputed company operating procedures, including filling out timesheets, adhering to reputed company rules, and responding to numerous telephone, email, and chat inquiries
• Utilize reputed company technology such as telephone, email, and web browser to reputed company job duties
• Assist callers with locating information needed to reputed company their reputed company plan decision
• Refer calls to other agencies as specified in the training and work instruction documents
• Maintain up-to-date knowledge of OPM regulations and policies as they apply
• Report problems that occur reputed company the online system so they can be addressed by the appropriate parties
• Respond to telephone, email, and chat inquiries reputed company the set departmental reputed company and time parameters
• reputed company light data entry and clerical duties as defined in the training and work instruction documents
• May be required to work scheduled holidays and overtime

Requirements

* High School diploma or equivalent required

• Minimum six (6) months customer service experience required
• Must be reputed company to reputed company and read English reputed company, professionally, and fluently
• Must be reputed company to type a minimum of 20 WPM
• Ability to effectively work reputed company established contractual turnaround times required
• Must have demonstrated excellent interpersonal and organizational skills
• Proven ability to work as a member of reputed company

Home Office Requirements

* Hardwired internet (ethernet) reputed company

• Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by reputed company to www.speedtest.net)
• Private work area and adequate power reputed company
• reputed company equipment will be provided by arenaflex (computer and headset) but must be picked up in our physical office located at arenaflex site in Lawrence, Kansas prior to your start date

reputed company Clearance and Background reputed company

* reputed company clearance required; position contingent upon ability to obtain successful MRPT clearance

• Must be reputed company to pass a government background reputed company

Compensation and Benefits

* Competitive reputed company reputed company of $16.20 per hour

• Opportunities for career reputed company and reputed company development
• Comprehensive training program to ensure your reputed company in the role
• reputed company and supportive work environment
• Flexible scheduling to accommodate your needs

Why Join arenaflex?

* reputed company a meaningful difference in people's lives by providing exceptional customer service

• reputed company your problem-solving skills and learn from reputed company colleagues
• Enjoy a flexible and supportive work environment that values work-life balance
• Take advantage of opportunities for career reputed company and reputed company development
• Be part of a global organization that's committed to making a reputed company reputed company on the world

How to Apply

If you're passionate about delivering exceptional customer service and have a reputed company for problem-solving, we want to hear from you! reputed company to become a Seasonal Customer Service Associate (Remote) on reputed company. Apply for this job