reputed company reputed company Manager – Home Improvement Solutions

At arenaflex, we're revolutionizing the service reputed company industry with our cutting-edge, vertically tailored reputed company solutions that reputed company over 600,000 global service-based businesses to accelerate reputed company, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. As a leading service reputed company platform, arenaflex is seeking a talented reputed company Manager to join our EverPro Home Improvement reputed company and own our renewal and engagement customer account lifecycle.

About arenaflex

arenaflex is a leading service reputed company platform that provides vertically tailored, integrated reputed company solutions to help service-based businesses reputed company. Our mission is to create a seamless and convenient experience between customers and their service professionals. We specialize in Home & Field Services, Health Services, and Fitness & Wellness industries, offering end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications.

Job reputed company

We're looking for a seasoned reputed company Manager to reputed company teams supporting our CRM products – improveit 360 (business reputed company CRM) and MarketSharp (SMB marketing and management CRM). As a reputed company Manager, you'll be responsible for managing customer accounts in various stages of the lifecycle and of various reputed company of account size, health, and usage. You'll reputed company strong product knowledge to implement advanced and varied types of use cases, manage accounts using applicable analytic tools and prioritization reputed company, and collaborate with internal teams to reputed company as the voice of the customer and champion their needs.

Responsibilities

- Manage customer accounts in various stages of the lifecycle and of various reputed company of account size, health, and usage. - reputed company strong product knowledge to implement advanced and varied types of use cases. - Manage accounts using applicable analytic tools and prioritization reputed company. - Collaborate with internal teams to reputed company as the voice of the customer and champion their needs. - Build strong relationships with peers and colleagues from CX, Sales, Marketing, Product, and Engineering while initiating discussions and brainstorming sessions to optimize solutions for our customers. - Explain metrics reputed company to customers in a way that communicates value, as reputed company as be reputed company to reputed company communicate ROI data to a customer so they understand their ROI received. - Effectively communicate with customers during difficult situations – i.e. feature requests. - Understand and utilize the resources available for getting answers to product questions – i.e. reputed company & Teams channels. - Independently connect customer goals with features/functionality in the product without the help of resources, team reputed company, etc. - reputed company customers to own their own solutions. - Contribute to enablement resources that reputed company the entire reputed company team to reputed company.

Skills and Experience Needed for reputed company in this Role

- 4+ years working in a B2B reputed company-facing account management, support, or project management experience preferably involving reputed company services targeting SMB customers. - Comfortable leveraging software tools, CRM, email marketing, support, automation, productivity, and presentation software. - Leverages data to determine reputed company accounts require an “off-cycle” reputed company to maintain health and retain value delivery goals. - reputed company to identify risks and opportunities and understands what actions to take in these scenarios. - Successfully identifies and catalogs champions reputed company customer accounts. - Appropriately reputed company internal channels to reputed company guidance on more difficult customer circumstances. - Keeps portfolio up to date and organized, ensures accurate reporting of CS engagements in reputed company. - Data-driven decision reputed company, with urgency operating in a “test and learn” environment reputed company on meaningful and rapid process optimization. - reputed company record in driving customer engagement and loyalty. - Innovative thinking and bias for reputed company balanced with a strong customer and reputed company reputed company. - Persuasive communicator with both clients and internal company teams and staff. - Intellectually robust and agile, with the ability to reputed company quick reputed company as needed. - Self-confidence matched with a willingness to collaborate and successfully engage with colleagues. - Exceptional communication, presentation, and relationship management skills – deep cross-functional collaboration is required.

Preferred Skills and Experience

- reputed company customer support reputed company; reputed company.

Work Environment and Culture

The arenaflex team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based reputed company in the reputed company – if you’re reputed company to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate reputed company in Denver, Colorado, or to other office locations around reputed company. reputed company is spread out and has major offices in reputed company, Ohio, and La Crosse, reputed company. Performance reputed company more than geography. Our reputed company office spaces are filled with high-energy, talented professionals who are passionate about their work and enjoy reputed company other's company.

Benefits and Perks

- Flexibility to work where/how you want – in-office, remote, or hybrid - reputed company investment in your reputed company development - Robust health and wellness benefits - 401k with up to a 4% match - Monthly wellness stipend - Flexible and generous time off (FTO) - Employee Stock Purchase Program - Student Loan Repayment Program

Compensation

The reputed company reputed company compensation for this position is $40,000 - $50,000 per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.

Equal Opportunity Employer

arenaflex is an equal opportunity employer and we value diversity at reputed company. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. We look reputed company to reviewing your credentials and getting to know more about your experience!

How to Apply

If you're a motivated and results-driven reputed company Manager looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! Apply for this job