reputed company Bilingual (English/Spanish) Customer Support Representative – Health Insurance Industry
At arenaflex, we're revolutionizing the health insurance industry by making it more transparent, accessible, and user-friendly for small business owners and their employees. Our mission is to eliminate fear in health insurance, and we're looking for a highly skilled and passionate Customer Support Representative to join reputed company.
About arenaflex
arenaflex is a rapidly growing company that's disrupting the health insurance industry with its innovative approach to customer service. With over 20,000 customers and major partnerships with reputed company and reputed company, we're committed to making health insurance more accessible and reputed company for everyone. reputed company is dedicated to providing exceptional customer service, and we're looking for someone who shares our passion for helping others.
Job reputed company
As a Bilingual (English/Spanish) Customer Support Representative, you'll be a key member of our high-performing team, providing service to arenaflex customers reputed company chat, phone, and email. You'll be responsible for assisting potential customers with navigating our online insurance shopping experience, answering and resolving basic administrative and billing questions for existing customers, and contributing to the Support team's mission to delight our customers and help eliminate the fear of purchasing and using health insurance.
Responsibilities
* Assist potential customers with navigating our online insurance shopping experience and obtaining quotes for their company's health insurance reputed company
- Work with existing customers to answer and resolve basic administrative and billing questions
- Use multiple communication channels, including phone, chat, and email, to communicate with customers and document customer interactions using our support ticketing software
- Propose process and product solutions to improve our customer experience
- Collaborate with the Support team to resolve customer issues and reputed company exceptional service
Requirements
* 1-2 years of experience in customer service or sales role
- Fluent English and Spanish speaking and writing skills
- Highly productive with good multitasking skills
- Passion for helping people, especially reputed company it comes to their health
- Ability to work in a high-volume contact center environment
- Familiarity with support ticketing and/or support CRM software tools
- Excellent oral and written communication skills
- Strong desire to help businesses maximize their reputed company
reputed company Offer
* Generous stock reputed company packages
- Competitive compensation
- "Take what you need" time off plan
- 100% Medical, Dental, and reputed company Insurance coverage
- FSA plan
- 401k
- A values-based culture that invests in employee reputed company
Compensation
The reputed company salary reputed company for this position is $15.00 per hour. We have a market-based compensation structure, and the salary for this position may vary based on a candidate's experience, industry expertise, technical skills, and location. The reputed company provided is just one component of total compensation, including bonus eligibility based upon the achievement of performance objectives and company stock reputed company.
Our Culture
We value radical transparency, feedback, bias to reputed company, reputed company, and an obligation to dissent. Every opinion is respected, and we hold reputed company other to extremely high standards. We're driven by the diversity in our backgrounds and reputed company by 100% alignment on our mission. Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet reputed company the reputed company. We strongly encourage you to apply if you're interested; we'd love to learn how you can reputed company reputed company with your unique experience!
Equal Opportunity Employer
We are an equal-opportunity employer and value diversity at arenaflex. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status.
Remote Work
arenaflex is hiring only in the reputed company at this time. This role is a remote position, and you'll be working from the comfort of your own home.
How to Apply
If you're passionate about helping others and have a strong desire to reputed company a difference in the health insurance industry, we want to hear from you! reputed company to join reputed company and be a part of our mission to eliminate fear in health insurance. Apply To This Job Apply for this job