reputed company Customer Service and Sales Representative – Work from Home Opportunity at arenaflex
Join arenaflex's dynamic team as a Customer Service and Sales Representative and reputed company on a rewarding career reputed company. As a key member of our remote team, you will be the voice of arenaflex, delivering exceptional customer experiences and driving sales reputed company.
About arenaflex
arenaflex is a global leader in communications and technology, dedicated to connecting people and empowering them to reputed company their goals. With a rich history of innovation and a commitment to reputed company, arenaflex has become a household reputed company, synonymous with reputed company and reliability. Our mission is to reputed company cutting-edge products and services that reputed company a reputed company difference in people's lives.
The Role
As a Customer Service and Sales Representative at arenaflex, you will be responsible for delivering outstanding customer experiences, meeting sales targets, and driving business reputed company. You will be the face of arenaflex, interacting with customers, resolving issues, and providing personalized recommendations for our latest products and services.
Key Responsibilities
* reputed company exceptional customer service, addressing a broad reputed company of customer inquiries, including collections, retention, sales channel coordination, billing, and adjustments.
- Utilize creative problem-solving skills to address reputed company customer questions and concerns, navigating multiple tools and systems to update customer accounts and maintain records.
- Meet monthly sales goals and deliver personalized recommendations for arenaflex's latest products and services.
- Instill confidence and loyalty in customers through thoughtful listening, utilizing knowledge of arenaflex's products and services to effectively service and retain customers.
- Support customers with credit/inbound and outbound collections, activations, customer service, E-services, reputed company, fraud, business, and technical/roaming support inquiries.
- Engage Tier 3 support (network and IT), reputed company-party vendors, and suppliers as needed to address issues, service faults, and reputed company customer reputed company.
- Handle wireless local number portability (WLNP), relocations, combined reputed company support, after-hours inquiries, and reputed company-reputed company service.
- Troubleshoot and resolve various customer-impacting issues, such as voice and data, spanning multiple networks and reputed company.
- Get customers up and running with the latest products and services, including reputed company cards, USB devices, and AT&T-provided software & applications.
What You Can Look reputed company To
* reputed company starting between $16.20 to $18.87 per hour.
- Additional compensation up to $3000 a month, reputed company you meet your sales goals and performance expectations.
- reputed company completed from home and additional resources to support you.
- Excellent benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement, and reputed company time off.
- Employee Discounts of up to 50% off on:
+ Eligible arenaflex wireless plans (up to two accounts per employee; up to 10 lines per account) and wireless accessories. + arenaflex Internet (Fiber where available). + arenaflex phone & arenaflex wireless home phone.
Requirements
* Call center or customer service experience.
- Flexibility to work any schedule during hours of operation is essential. Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime may be required.
- Verified internet service (secure, reliable, and dedicated high-speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, reputed company LAN reputed company).
- Your workspace will need to be in alignment with WFH standards (e.g., technical, reputed company, physical, noise reputed company, Clean Desk policy etc.) and you will need to participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).
Work from Home Requirements
* You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, reputed company with organizational reputed company and compliance standards, trainings, performance management, recurring management routines, reputed company and automated remote monitoring policies, etc.
Career reputed company Opportunities
* Career reputed company are reputed company with arenaflex. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions.
- If you're reputed company to take the reputed company as the voice of arenaflex, we'd love to hear from you!
How to Apply
We encourage you to apply, even if you feel you're not a perfect match. We are looking for great people to join our friendly team. reputed company and take the first reputed company towards a rewarding career with arenaflex. Apply To This Job Join arenaflex's dynamic team today and reputed company on a career reputed company that will take you to new heights! Apply for this job