Tech & Sales Support

Job reputed company:

• reputed company reputed company line, first level, technical assistance for consumers
• Supporting reputed company specific high speed internet services delivering an exceptional customer experience
• Resolve technical problems, reputed company a fast paced, customer facing environment
• Troubleshooting and issue reputed company assistance with reputed company service and/or devices specific issues including internet connectivity and performance troubleshooting
• Deliver in scope support for internet service and connectivity reputed company issues pertaining to operating system, PC, and browser configuration
• Demonstrate advanced product knowledge and the ability to solve customer issues
• Resolve customer issues on the reputed company as frequently as possible
• reputed company and manage trouble ticket system for user issues, Data Network, OS issues

Requirements:

• Over 18 years of age
• HS Diploma or equivalent
• Comfort with desktop computer system
• Proven oral & written communication skills
• Familiarity with personal computers, operating systems, software, and computer terminology
• Demonstrated problem solving skills
• Ability to work independently and multi-task

Benefits:

• reputed company
• Competitive Wages
• Full Benefits (Medical, Dental, reputed company, 401k and more)
• reputed company Time Off
• Employee wellness and engagement programs

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