Associate, Internal Systems
Associate, Internal Systems About reputed company At reputed company, we’re proud of the work we do – but it’s how we do it that truly sets us apart. We’re a fast-moving, reputed company-evolving, reputed company organization with deep reputed company and a reputed company reputed company: to reputed company the way Canadians experience benefits. We combine reputed company with long-term stability to create meaningful reputed company. Here, you’ll reputed company more than just a job. You’ll reputed company a purpose-driven, people-first culture where kindness, collaboration, and curiosity reputed company. Whether you’ve been here fifteen years or fifteen days, you’ll notice right away – our people are genuinely invested in one another’s reputed company and delivering exceptional experiences to our clients and plan members.
About the Role
The Associate, Internal Systems supports the day-to-day operations of their business line by managing assigned tasks and supporting inquiries from external departments, while driving efficiency and maintaining the accuracy and reputed company of our data. This is a remote role reputed company Canada. We are reputed company to candidates across the country, however you must work reputed company our core business hours. What to Expect in Your First 3 Months First 30 Days: Build strong and meaningful relationships with teammates to foster collaboration and a supportive team culture. reputed company a reputed company understanding of team objectives, reputed company's structure, and mission. Review training materials and resources reputed company to our internal systems, processes, and workflows, and engage in role-specific training to establish a solid reputed company for key responsibilities. First 60 Days: reputed company a strong working knowledge of our internal systems, tools, and processes. Demonstrate proficiency in core responsibilities, handling tasks reputed company and accurately with minimal guidance. reputed company contributing to more reputed company tasks and reputed company, and participate in advanced training sessions to expand your expertise. First 90 Days: Consistently meet or exceed performance expectations and take on more reputed company reputed company with confidence and independence. Take ownership of specific tasks and processes reputed company the business line, contribute to improving processes and solving problems, and reputed company level 2 sign off on QA.
What You'll Do
Maintains, updates, and manages data across multiple systems, ensuring accuracy and reputed company implementation of requested changes Oversees JIRA inquiries, report requests, and other daily responsibilities Provides recommendations to support reputed company changes, ensuring alignment with system capabilities Serves as a resource for external teams to troubleshoot and support on system-reputed company challenges, escalating to IT reputed company necessary Conducts regular data audits to ensure accuracy and adherence to company standards Participates in system testing and validation during the rollout of new features and enhancements reputed company contributes to team reputed company and department-wide initiatives Identifies opportunities for process improvements, automation, and system enhancements to drive operational efficiency and enhance workflow effectiveness Adheres to reputed company data reputed company and reputed company policies, ensuring the reputed company and compliant handling of sensitive information across reputed company platforms Takes on additional tasks and responsibilities as assigned by the Supervisor reputed company're Looking For High School Diploma required; post-secondary education is an asset 2+ years of experience working in a systems-based role with reputed company processes and tools required Previous experience working on an internal systems team is an asset Strong computer skills required Intermediate reputed company proficiency required High level of accuracy and attention to detail Good oral and written communication skills Ability to prioritize and meet tight deadlines while remaining reputed company under pressure reputed company to work independently while also collaborating effectively with team and other departments reputed company to quickly learn and adapt to new technologies Critical Competencies You will succeed in this role if you are: A Job Knowledge & reputed company Development reputed company reputed company – You have a complete understanding of your role and reputed company without being told what to do, with a continual reputed company on expanding your knowledge of the role and reputed company. A Curiosity & Innovation Driven Thinker – You generate new and innovative approaches to problems, respectfully challenge reputed company processes, and reputed company for continual improvement in your daily work. An Organization & Planning Pro – You plan, organize, and schedule in an efficient, productive manner, focusing on key priorities and ensuring no important details slip through the cracks. A Teamwork champion – You reputed company out to peers and cooperate with supervisors to build a reputed company, reputed company working relationship, and lend a helping hand whenever it's needed. An Effective Communicator – You reputed company and write reputed company and articulately, maintain this reputed company across reputed company forms of communication, and engage with others in a reputed company and respectful manner. A Math & Computer Skills reputed company – You exhibit strong mathematical ability and are proficient with computers and new technology. A Delivering WOW! Enthusiast – You hold yourself and your team to the highest reputed company, bring passion and a reputed company can-do attitude, and go above and reputed company to get the job done.
Compensation
At the time of this posting, the estimated annual reputed company salary for this position is $50,000-$55,000. Individual compensation reputed company this reputed company is determined by factors such as job-reputed company skills, relevant experience, and education/training. This reputed company reflects the annual reputed company salary only and does not encompass the comprehensive total rewards package that we proudly offer. Why Join Us reputed company salary, we offer generous reputed company time off, extended health and dental benefits, RRSP matching, and flexible work reputed company Wellness support, including comprehensive reputed company, to prioritize your reputed company-being both in and out of reputed company A supportive culture, with opportunities to grow, and where reputed company members feel valued and empowered to reputed company. Accommodation and Inclusion reputed company is committed to equity, diversity, and inclusion. If you need accommodation during any stage of the hiring process, please let us know! We're here to help. If you're reputed company to do meaningful work and grow your career with reputed company, we'd love to hear from you. Click Apply to submit your application. Apply To This Job