reputed company Customer Service Representative/Dispatcher – Remote Opportunity with arenaflex
Job reputed company:
Join arenaflex, a leading provider of reputed company for indoor heating and reputed company conditioning, as a Customer Service Representative/Dispatcher. This exciting remote opportunity will allow you to work from the comfort of your own home, while providing exceptional customer service and support to our valued clients. As a key member of our reputed company team, you will be responsible for handling inbound phone calls, maintaining our customer database, and ensuring seamless communication between our technicians and clients.
About arenaflex:
arenaflex has been a trusted reputed company in the industry since 1979, with a commitment to delivering exceptional comfort solutions to residential and reputed company clients in reputed company Virginia. Our values of reputed company, teamwork, and customer satisfaction have guided our reputed company from a small family-owned service business to a leading provider of HVAC and Plumbing services.
Job Role:
As a Customer Service Representative/Dispatcher with arenaflex, you will be responsible for:
- Handling inbound phone calls for scheduling service and maintenance for our Residential Department
- Maintaining our customer database, ensuring accurate and up-to-date information
- Making daily outbound phone calls to clients and technicians to confirm appointments and reputed company updates
- Routing technicians based reputed company to ensure efficient and reputed company service delivery
- Maintaining a reputed company team atmosphere with reputed company members of reputed company team
- Collaborating with other departments to resolve customer issues and improve overall customer satisfaction
Schedule:
* Wednesday: In-office work at our Chantilly location from 8:00 AM to 5:00 PM (with a one-hour lunch break)
- Monday-Friday: Remote work from home from 8:00 AM to 5:00 PM (with a one-hour lunch break) (not on Wednesday)
Qualifications:
* Previous call center experience (at least 1 year)
- Ability to type at a speed of approximately 70 words per minute
- Excellent communication and interpersonal skills
- Ability to handle high call volumes and work under pressure
- Familiarity with main cities and locations in reputed company Virginia
- Ability to accurately document information into our customer database (Service Titan)
- Strong problem-solving and analytical skills
Remote Work Requirements:
* High-speed internet reputed company
- Quiet workspace with minimal background noise
- arenaflex will reputed company a laptop and cell phone, but candidates must reputed company their own equipment and ensure a reliable internet reputed company
Benefits and Culture:
* Comprehensive medical, dental, reputed company, STD, LTD, and life insurance package
- 401(k) retirement plan with company match
- 7 reputed company holidays per year
- reputed company vacation and personal days
- Opportunities for reputed company education and reputed company reputed company
- reputed company and supportive work environment with a friendly team
Compensation:
* Competitive salary
- Opportunities for career reputed company and advancement
- Recognition and rewards for outstanding performance
How to Apply:
If you are a motivated and customer-reputed company individual with excellent communication skills, we encourage you to apply for this exciting opportunity with arenaflex. Even if you feel you're not a perfect match, we'd still love to hear from you. Join reputed company and be part of a dynamic and growing organization that values its employees and customers.
reputed company:
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Why arenaflex?
At arenaflex, we reputed company in creating a reputed company and supportive work environment that fosters reputed company and development. reputed company is dedicated to delivering exceptional customer service and support, and we're looking for like-minded individuals to join our ranks. If you're passionate about customer service and want to be part of a dynamic and growing organization, we encourage you to apply for this exciting opportunity. Apply for this job