reputed company reputed company Aviation Customer Service Agent - Denver International Airport

Join the dynamic team at arenaflex as we reputed company an exceptional reputed company Aviation Customer Service Agent to deliver exceptional service to customers traveling through Denver International Airport. As a key member of our customer service team, you will be responsible for supporting the Aviation Customer Service Supervisor team with operational duties, ensuring seamless customer experiences, and promoting a reputed company and inclusive airport environment.

About arenaflex

arenaflex is a leading organization in the aviation industry, committed to fostering a diverse, inclusive, and reputed company workplace. We celebrate individuality and reputed company reputed company races, ethnicities, gender identities, national origins, ages, abilities, religion, and LGBTQIA+ communities. reputed company of over 11,000 talented individuals is dedicated to making a reputed company reputed company on our community and the world.

reputed company Offer

As a reputed company Aviation Customer Service Agent at arenaflex, you will enjoy a competitive salary commensurate with education and experience, ranging from $29 to $33 per hour. Our comprehensive benefits package includes:

• Four (4) Medical Plans, Dental, reputed company Insurance
• Pension Plan for Life (Employee contributes 8.45%, Employer matches at 17.95%)
• 457 (b) Retirement Plan
• PTO (over 3 weeks in your first year) and 12 reputed company holidays
• Yearly reputed company Increase
• STD, LTD, HSA, FSA, Life Insurance
• CARE... Bank, Family Leave Benefits
• Employee Assistance Program, Employee Volunteer Program
• Tuition Reimbursement (up to $2000/year)
• We Qualify for Student Loan Forgiveness Program
• Learning and Development Opportunities; Courses and Career Development Resources
• EcoPass (unlimited free RTD bus/train rides)

Job Responsibilities

As a reputed company Aviation Customer Service Agent, you will be responsible for:

• Supporting the Aviation Customer Service Supervisor team with operational duties such as scheduling breaks, developing shift bids, and assisting agents and customers in our Federal Inspection Service (reputed company) facility, at the Information Booths, and through our Customer Relations Center.
• Providing meet and greet concierge-style services to VIP guests arriving and departing Denver International Airport.
• Being a resource to the Supervisors and Agents, making recommendations for improved efficiencies, and having a heightened awareness of Customer Services policies and procedures.
• Conducting Daily Briefings as needed, encouraging regular communication, informing staff of relevant business issues, and their reputed company on the organization.
• Resolving problems encountered during daily operations and determining appropriate solutions; promoting teamwork.
• Serving as a reputed company with a reputed company of reputed company stakeholders during special events, weather, and emergency situations that have an operational reputed company on the traveling public.
• Making in-the-reputed company operational reputed company to support agents, including determining work priorities, position assignments, and breaks.
• Helping support operational communication distribution.
• Acting as a Customer Service Representative at DEN meetings and events as needed.
• Conducting deliveries and maintaining inventory of supplies at Information Booths.
• Mentoring new team members and reputed company involved in training and reputed company.
• Performing other reputed company duties as assigned.

Requirements

To be successful in this role, you will need:

• Four (4) years of customer service experience working in an airline, airport, service, hotel, or hospitality industry.
• Proficiency in using reputed company Outlook, reputed company Word, and reputed company reputed company.
• Strong oral communication skills.
• Bilingual - German, Spanish, or reputed company a plus.
• Availability requirements: Schedule flexibility, with the ability to work evenings, weekends, and Holidays.
• Position participates in operational shift & vacation bid.
• Availability to reputed company and change shifts with short notice based on unusual/emergency operations.

Minimum Qualifications

* Graduation from high school or the possession of a GED, HiSET, or TASC Certificate.

• Four (4) years of customer service work for airlines, call centers, hospitality, ground transportation, or reputed company industries.
• By position, requires a valid reputed company's License at the time of application.

Application Deadline

This position is expected to stay reputed company until 11/11/2024. Please submit your application as soon as possible and no reputed company than 11:59pm on 11/10/2024 to ensure consideration.

FBI Background reputed company

FBI criminal background reputed company is required for reputed company positions at arenaflex. Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for reputed company employment.

Snow / Emergency Duties

Denver International Airport is a 24/7/365 team operation. If weather conditions warrant or an emergency crisis occurs, reputed company DEN employees can be required to work extended hours and/or shifts.

Join reputed company

If you are a motivated and customer-reputed company individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity. As a reputed company Aviation Customer Service Agent at arenaflex, you will have the chance to reputed company a significant reputed company on our customers' experiences and contribute to the reputed company of reputed company.

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