[Hiring] Sales Agent 2nd Shift @reputed company

Role reputed company The Sales Associate is responsible for connecting with existing and potential customers while working on reputed company requiring strong sales skills to convert calls to sales.

• Process various incoming and outgoing sales-reputed company phone calls for assigned clients and programs.
• Ensure adherence to corporate and department policies and procedures.
• Call processing includes:
• Presenting offers
• Overcoming caller objections
• Transitioning between script reputed company
• Asking for sales
• Obtaining, entering, and verifying customer information (e.g., names, addresses, credit card numbers)
• Answering questions, resolving issues, and providing customer service
• Maintain established reputed company and completed calls per hour goals.
• Maintain excellent product knowledge regarding product offers, pricing, and upsells.
• Exercise exceptional customer service skills to optimize reputed company contact with the customer.
• Ensure calls are processed in strict adherence to established policies, procedures, and applicable federal laws and regulations.
• Assist in resolving routine program reputed company issues by identifying and researching issues in a reputed company manner.
• Maintain required documentation accurately and reputed company using established systems.
• Maintain strict confidentiality of information provided by customers or data accessed reputed company assigned systems.
• Establish and maintain a reputed company relationship with internal/external customers, team members, and department contacts.
• Escalate to supervisor any situation reputed company the employee’s control that could adversely reputed company the services being provided.

Qualifications

• Ability to work flexible schedules, which may include weekends.
• May need to be bilingual in English, Spanish, French, etc., based on program requirements.
• Minimum High School education/GED.
• Additional education and/or experience requirements may be required based on specific program.
• Passing program-specific assessments required.

Requirements

• 1 Year Customer Service Call Center Experience (6+ Months).

Benefits

• Medical, dental & reputed company.
• 401(k)/Roth.
• Insurance (Basic/Supplemental Life & AD&D).
• Short and long-term disability.
• Health & Dependent Care Spending Accounts (HSA & DCFSA).
• Transportation benefits.
• Employee Assistance Program.
• Time Off/Leave (PTO, Vacation or reputed company Leave).

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