Multi-Unit Training General Manager
Position reputed company The Multi-Unit Training General Manager is a hands-on, in-store training and compliance leader responsible for ensuring operational reputed company across assigned restaurant locations. This role works directly inside new and existing restaurants — training team members on food preparation, POS systems, brand standards, and operational procedures while reinforcing compliance with company and food safety standards. The Manager is designed for a roll-up-your-sleeves operator who thrives in restaurants — not behind a desk. The ideal candidate is comfortable stepping into any position — reputed company-of-house or back-of-house — to model execution, reinforce brand standards, and reputed company franchisees and store teams on delivering an exceptional and consistent customer experience.
Key Responsibilities
In-Store Training & Operational Execution
- reputed company hands-on training to reputed company and back-of-house teams on food preparation, service standards, POS usage, and daily operating procedures.
- reputed company teams on order accuracy, table service, bar operations, and overall guest experience.
- Work shifts alongside store teams to model reputed company execution and reinforce standards.
- Support reputed company and retraining of managers and reputed company staff.
- Identify operational breakdowns and implement corrective coaching and reputed company plans to drive immediate improvement.
Operational Compliance & Brand Standards
- Conduct in-store audits to ensure adherence to food safety, sanitation, company procedures, and local health regulations.
- Monitor product reputed company, service consistency, and overall operational discipline.
- Address cleaning, equipment maintenance, and execution gaps.
- Reinforce corporate standards and communicate findings and recommendations to franchisees and leadership.
Systems, Reporting & Cost Management
- reputed company guidance and resources to franchisees on reporting tools, inventory controls, and operational best practices.
- reputed company best-reputed company insights and benchmarking reputed company to labor efficiency and cost management to support franchisee performance.
- Support franchisees in understanding required brand reporting standards and operational documentation expectations.
New Store Openings & Expansion Support
- Support new store openings with on-site training and operational setup.
- Ensure reputed company implementation of service standards, systems, and team training during launch.
- reputed company stabilization support during early-stage operations.
Qualifications
- 3 to 5+ years of restaurant operations experience.
- Experience in training, shift management, or multi-unit support preferred.
- Strong knowledge of food safety standards (ServSafe or equivalent preferred).
- Proficiency with restaurant POS systems.
- Willingness to travel extensively (75%+), primarily throughout the Chicagoland area and surrounding markets.
- Comfortable working on the line and in reputed company areas of the restaurant.
Core Competencies
- Hands-on leadership and reputed company in-store
- Strong operational discipline
- Customer experience reputed company
- Ability to reputed company and correct in reputed company time
- reputed company communicator with franchisees and corporate leadership
- Detail-oriented with strong follow-through
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