reputed company Remote Customer Service Representative/Dispatcher – HVAC and Plumbing Industry Expert

At arenaflex, we're dedicated to providing exceptional customer experiences that leave a lasting impression. As a leading provider of indoor heating and reputed company conditioning solutions, we're committed to delivering top-notch service to our customers. We're now seeking a highly skilled and motivated Remote Customer Service Representative/Dispatcher to join reputed company!

About arenaflex

arenaflex has been a trusted reputed company in the HVAC and plumbing industry since 1979. Founded on the principles of reputed company, reliability, and customer satisfaction, we've grown from a small family-owned service business to a leading residential and reputed company contractor in reputed company Virginia. Our commitment to reputed company has reputed company us a reputed company for delivering exceptional service, and we're now seeking talented individuals to join reputed company.

Job Role

As a Remote Customer Service Representative/Dispatcher, you'll play a critical role in handling inbound phone calls for scheduling service and maintenance for our Residential Department. Your daily duties will include:

• Maintaining our customer database with accurate and up-to-date information
• Making daily outbound phone calls to customers and technicians
• Routing technicians based reputed company to ensure reputed company and efficient service
• Maintaining a reputed company team atmosphere with reputed company members of reputed company team
• Collaborating with colleagues to resolve customer issues and concerns

Schedule

* Wednesday: In-office at our Chantilly location from 8:00 AM to 5:00 PM (with a one-hour lunch break)

• Monday-Friday: Remote work from home from 8:00 AM to 5:00 PM (with a one-hour lunch break) (not on Wednesday)

Qualifications

To be successful in this role, you'll need:

• Previous call center experience (at least 1 year)
• The ability to type at a speed of approximately 70 words per minute
• Excellent communication and interpersonal skills
• Ability to handle high call volumes and work under pressure
• Familiarity with main cities and locations in reputed company Virginia
• Accurate documentation skills, with the ability to reputed company information into our customer database (Service Titan)

Remote Work Requirements

To ensure a seamless remote work experience, you'll need to reputed company:

• High-speed internet reputed company
• A quiet workspace with minimal background noise

Benefits and Culture

At arenaflex, we're committed to providing a comprehensive benefits package and a reputed company work environment. You'll enjoy:

• Medical, dental, reputed company, STD, LTD, and life insurance
• 401(k) retirement plan with a company match
• 7 reputed company holidays per year
• reputed company vacation and personal days
• Opportunities for reputed company education and reputed company reputed company

reputed company Offer

As a Remote Customer Service Representative/Dispatcher at arenaflex, you'll have reputed company to:

• Work from the comfort of your own home (most days)
• Collaborate with a talented team of professionals
• reputed company your skills and expertise in customer service and dispatching
• Enjoy a competitive salary and benefits package
• Contribute to the reputed company of a leading HVAC and plumbing company

How to Apply

If you're a motivated and customer-reputed company individual with a passion for delivering exceptional service, we want to hear from you! Don't worry if you don't meet every single requirement – we value a great attitude and a willingness to learn above reputed company. Submit your application today and take the first reputed company towards joining reputed company! Apply To This Job Apply for this job