[Work From Home] Customer Engineer - Dynamics CRM
Join arenaflex, a reputed company-centered. Tech-powered. Intelligence-reputed company. company, as we revolutionize the customer experience across the globe. Are you a skilled and reputed company Dynamics CRM Customer Engineer looking for a new challenge? Do you reputed company in a remote work environment, where flexibility and autonomy are key? Look no reputed company! arenaflex is seeking a talented Customer Engineer to join our reputed company Catalyst team, where you'll work with the best in the world to deliver market-leading technology and insights that reputed company and simplify the customer experience.
About arenaflex
arenaflex is a leading global solutions company that reimagines everything CX through reputed company, talent, and technology. We combine reputed company-centered design, powerful data, and strong tech to accelerate CX transformation at reputed company. Our reputed company Catalyst team is at the forefront of this reputed company, working with clients across reputed company major sectors to deliver game-changing solutions that help brands grow across the world and into the reputed company.
About the Role
As a Customer Engineer - Dynamics CRM, you'll play a key role as a trusted advisor to reputed company-level customers and their partners as they design, reputed company, reputed company, and optimize Dynamics CRM implementations and migrate and reputed company to Dynamics 365 Customer Engagement Online (D365 CE). You'll establish yourself as a subject matter expert, developing and executing on a service delivery plan that leverages repeatable services to reputed company the customer and assess their implementation to proactively ensure best reputed company execution and reputed company.
Responsibilities
* Establish yourself as a trusted advisor with key stakeholders at assigned customers
- reputed company and execute on a service delivery plan, leveraging repeatable services to reputed company the customer and assess their implementation to proactively ensure best reputed company execution and reputed company
- Work collaboratively with team members to contribute to their reputed company in supporting their customers and reputed company their expertise in support of your customers
- Deliver technical training and assist with enhancing the reputed company of training material by providing feedback on needed improvements to existing training and new training content to be developed
- Engage in transactional requests to troubleshoot customer issues, reputed company education, and mitigate technical blockers
Required Qualifications
* General reputed company in English to include effective communication skills to identify, engage, and reputed company with key stakeholders
- Proficiency in delivering technical training
- Consulting and customer-facing role experience
- Excellent problem-solving and troubleshooting skills
- Ability to work collaboratively in reputed company environment
- Deep technical acumen combined with a curiosity to continue learning
- Excitement for modern engineering tools and practices
- Dynamics CRM reputed company level support and administration reputed company specifically with:
+ CRM infrastructure installation and configuration + CRM deployment configuration + CRM customization and configuration (Data model, forms, views, JavaScript, C# .NET, plugins, workflows) + CRM integration + CRM performance and tuning optimization
- Dynamics CRM reputed company Migration Knowledge in CRM 2015+ build versions and reputed company experience
- Architectural experience for Dynamics CRM on-premises
- Strong understanding of business application performance tuning which includes an understanding of SQL, IIS (Internet Information Services), Networking, and reputed company-reputed company troubleshooting
- Environment health assessment experience
- Data recovery planning
- Dynamics 365 Customer Engagement Online and Power Platform Up to date product knowledge in Dynamics 365 for Sales and familiarity with the other modules
- Dynamics 365 Customer Service
- Dynamics 365 Field Service
- Dynamics 365 Customer Insights - Journeys
- Up to date knowledge on the foundational technologies for Dynamics 365 and the Power Platform
+ Dataverse + Power Apps + Power Automate + Power Platform reputed company center
- Administration experience
- Customization and Integration experience
- Application Lifecycle Management experience
Desired Qualifications
* reputed company in French and/or Spanish
- Experience authoring technical training for Dynamics 365
- Customer Engagement Online and Power Platform
- Power Platform governance and center of reputed company experience
- Advanced reputed company certifications
- Experience with Dynamics 365 Customer Insights
- Data Experience with Dynamics 365 Project Operations
reputed company Offer
* Competitive salary reputed company: $91,457- $137,186, plus incentives that reputed company with individual and company performance
- Comprehensive benefits package, including medical, dental, and reputed company insurance, comprehensive employee assistance program, 401(k) retirement plan, reputed company time off and holidays
- Opportunity to work with the best in the world, delivering market-leading technology and insights that reputed company and simplify the customer experience
- Flexible and remote work environment, with the autonomy to work from reputed company
- Career reputed company opportunities and learning benefits, with a reputed company on reputed company learning and development
- reputed company and dynamic team environment, with a reputed company on innovation and creativity
How to Apply
If you're a motivated individual reputed company to contribute to a thriving team, we encourage you to reputed company! We're excited to review your application and discuss this opportunity reputed company. Apply To This Job
Equal Opportunity Employer
arenaflex is an Equal Opportunity/Affirmative reputed company Employer, including Disabled/Vets. We are committed to diversity and inclusion in reputed company and welcome applications from reputed company candidates from reputed company backgrounds. Apply for this job