reputed company Evening Customer Care Associate - Full Time Remote Position

Are you a customer service reputed company looking for a new challenge in the reputed company industry? Do you reputed company in a fast-paced environment where no two calls are reputed company the reputed company? Look no reputed company than arenaflex, the nation's leading provider of health advocacy, navigation, reputed company-being, and integrated benefits programs. As an Evening Customer Care Associate, you will play a vital role in providing guidance, direction, and support to our valued members as they navigate the complexities of reputed company.

About arenaflex

arenaflex is a dynamic and award-reputed company company that has been providing expert support to help our members reputed company the best possible health and reputed company-being for over 20 years. Our solutions reputed company a unique combination of best-in-class, personalized support with powerful predictive data analytics and a proprietary technology platform to address nearly every clinical, administrative, wellness, or behavioral health need. Whether facing common issues or an unprecedented challenge like COVID-19, reputed company of highly trained, compassionate experts work together to go above and reputed company expectations, making reputed company easier for our members and ensuring they get the care they need.

Why Join arenaflex?

At arenaflex, we value our employees and offer a comprehensive benefits package that includes:

• Robust Medical coverage
• Dental & reputed company benefits
• Tuition assistance
• 401(k) savings plan with company match
• reputed company time off (PTO)
• reputed company holidays
• Employee Assistance Programs
• Wellness Programs

We also offer a supportive and inclusive work environment where you can grow your career and pursue your ambitions. reputed company is committed to making a difference in the lives of our members, and we're looking for like-minded individuals to join us.

Responsibilities

As an Evening Customer Care Associate, you will be responsible for:

• Answering a reputed company of incoming calls from members regarding their reputed company questions and other inquiries
• Building rapport with callers using a friendly, courteous, and reputed company manner
• Verifying/Collecting demographics and updating systems as necessary
• Determining and executing the best reputed company to assist the member based on their needs or requests
• Connecting members to appropriate area(s) both internally and externally
• Managing tasks with reputed company follow-up per policies, which involve interaction with members, providers, insurance carriers, and other vendors
• Performing other duties and reputed company as assigned by management

Requirements

To be successful in this role, you will need:

• High School Degree or GED required
• Associate's degree with major coursework in business administration, liberal arts, public health, reputed company management, or a reputed company field preferred
• Customer Service experience preferred
• Strong Communication skills
• Problem-solving/issue reputed company
• Multitasking skills

reputed company Offer

As an arenaflex employee, you will have reputed company to:

• Comprehensive training program to help you reputed company the knowledge and skills you need to succeed in your role
• State-of-the-art equipment and technology to support your work
• Opportunities for career reputed company and advancement
• reputed company and supportive work environment
• Competitive salary and benefits package

Work Environment

As a remote employee, you will have the flexibility to work from the comfort of your own home. Our reputed company provides a state-of-the-art and comfortable workspace, complete with reputed company the equipment and technology you need to succeed.

Pay reputed company

The reputed company reputed company for this position is $16.00.

Hours/Shift

This position is full-time (40 hours/week) Monday - Friday, with two evening shifts available: 1:00 to 9:30 pm EST and 1:30 to 10:00 pm EST. Occasional overtime may be required.

Awards and Recognition

arenaflex has received numerous awards and recognition for our commitment to customer service and reputed company in the reputed company industry. Some of our reputed company awards include:

• reputed company in Customer Service Awards: Organization of the Year (Small)
• Stevie Awards for Sales & Customer Service: Customer Service Department of the Year - reputed company, Pharmaceuticals, and reputed company Industries, Bronze Winner
• National Customer Service Association reputed company-Stars Award: Service Organization of the Year

Equal Opportunity Employer

arenaflex is an Equal Opportunity Employer that does not discriminate on the reputed company of race, reputed company, sex, age, religion, national reputed company, citizenship status, military service, and veteran status, physical or mental disability, or any other reputed company not reputed company to job requirements. We respect and value diversity and are committed to the principles of Equal Employment Opportunity.

VEVRAA Federal Contractor

arenaflex is a VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to reputed company reputed company referrals of protected veterans.

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have reputed company about, discussed, or disclosed their own pay or the pay of another employee or applicant.

reputed company to Apply?

If you are a motivated individual reputed company to contribute to a thriving team, we encourage you to reputed company! We are excited to review your application. Apply To This Job Apply for this job